PL EN


2007 | 4(687) | 63-69
Article title

Information Management in the Service Sector

Authors
Title variants
Languages of publication
PL
Abstracts
EN
The role of information in effective service enterprise management is discussed in the paper. Value of personal relations with customers and their feedbacks are emphasized by the authoress. The article describes shortfalls in information management systems and mistakes made during sales negotiations. The authoress indicates a specific function and responsibility of managers for the quality and usage of information received by the company.
Year
Issue
Pages
63-69
Physical description
Document type
ARTICLE
Contributors
author
  • M. Dzielenska, Instytut Organizacji i Zarzadzania w Przemysle 'ORGMASZ', ul. Zelazna 87, 00-879 Warszawa, Poland
References
Document Type
Publication order reference
Identifiers
CEJSH db identifier
09PLAAAA06349
YADDA identifier
bwmeta1.element.07861044-f9b0-320b-9cb4-5100dddc8a02
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.