PL EN


2004 | 4 | 5 | 7-20
Article title

The Culture of IT Services

Authors
Title variants
Languages of publication
PL
Abstracts
EN
This article is an attempt at responding to the question on the sources of the antagonism that exists on the supplier-customer axis in the case of both in-house IT departments and among outside suppliers of IT services. They are also visible in the realm of human resource management. Selected concepts of organizational culture and service culture are seen as a possible solution for understanding between service suppliers and users.
Year
Volume
4
Issue
5
Pages
7-20
Physical description
Document type
ARTICLE
Contributors
author
  • A. Lotko, Politechnika Radomska, Wydzial Ekonomiczny, ul. Chrobrego 11, 26-600 Radom, Poland
References
Document Type
Publication order reference
Identifiers
CEJSH db identifier
05PLAAAA00511299
YADDA identifier
bwmeta1.element.146a2e66-1452-3d95-8f5d-2fd5a668a154
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