EN
The growing complexity of processes underway in companies and the related need for shortening the time needed to take decisions puts the managerial staffs of contemporary businesses up against new challenges, including the delegating of rights and responsibilities onto representatives of lower management levels, including masters. This especially pertains to international entities that are characterized by diverse cultural contexts of operations, including in the area of labor subdivision. Bearing this in mind, this study is an effort at defining changes in tasks accomplished by masters in companies of the automotive industry located in Poland. A case study is presented describing solutions applied in companies with the participation of Japanese capital in order to illustrate transformations in the functioning of the lowest management level. There, special stress is paid to the tasks facing masters involving the motivating of employees within the framework of what is known as the suggestion system.