PROCESS OF INNOVATIONS IN SOCIAL SERVICES: CASE STUDY IN RESIDENTIAL CARE FOR ELDERLY CITIZENS IN SLOVAKIA

• Authors: Staronova K. , Malikova L.
• Languages of publication: SK

Abstracts

EN

The article provides an insight into the concepts of innovativeness in public sector of Slovakia by empirical research conducted in the residential homes for elderly. This case study sets out to map the development of an innovation within the context of the Slovak social service sector. In this example, the innovation in question is quality standards in the provision of the social services. The case study tracks the origins of quality standards and examines the 'critical events' in its development to the current state. Issues such as the pressures, drivers and rationale for its introduction, the barriers to its diffusion and uptake and the facilitating factors are also considered. The case study is not intended to be evaluative or judgemental of the services and quality standards themselves.

Keywords

EN

INNOVATIONS IN PUBLIC SERVICES; ORGANIZATIONAL INNOVATIVENESS; RESIDENTIAL CARE FOR ELDERLY; SERVICE REFORM

Discipline

• SOCIOLOGY: SOCIOLOGY

• Publisher: Institute of Sociology, Slovak Academy of Sciences
• Journal: Sociológia (Sociology)
• Year: 2008
• Volume: 40
• Issue: 5
• Pages: 435-452
• Document type: ARTICLE

Contributors

author

Staronova K.

author

Malikova L.

• K. Staronova, Ustav verejnej politiky, Fakulta socialnych a ekonomickych vied UK, Odbojarov 10/A, P. O. BOX 129, 820 05 Bratislava 25, Slovak Republic

Identifiers

CEJSH db identifier

08SKAAAA05259953