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2009 | 2(67) | 67-86
Article title

RELATIONS BETWEEN CUSTOMERS, EMPLOYEES, AND THE HUMAN RESOURCE MANAGEMENT DEPARTMENT; THE EVOLUTIONARY APPROACH

Title variants
Languages of publication
EN
Abstracts
EN
The twentieth century is considered the golden age of human resource management. Growing interest in this field can be attributed to a perception of the importance of HRM in creating organizational well-being. In this light, there is justification in treating HRM as a facilitator of business change based on intangible resources. This paper has two main objectives. First, it is intended to identify and verify methods allowing HRM novelty assessment within the organization. Second, the paper aims at assessing the impact of change novelty in HRM on the organization itself and its broader context.
Year
Issue
Pages
67-86
Physical description
Document type
ARTICLE
Contributors
author
  • Janusz Struzyna, Uniwersytet Ekonomiczny w Katowicach, ul. 1 Maja 50, 40-287 Katowice, Poland
References
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Document Type
Publication order reference
Identifiers
CEJSH db identifier
09PLAAAA061323
YADDA identifier
bwmeta1.element.48ce3303-b198-3967-bae0-b24d939a0f8e
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