RELATIONS BETWEEN CUSTOMERS, EMPLOYEES, AND THE HUMAN RESOURCE MANAGEMENT DEPARTMENT; THE EVOLUTIONARY APPROACH
Relacje pomiędzy klientami, pracownikami i departamentem zarządzania zasobami ludzkimi: podejście ewolucyjne
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The twentieth century is considered the golden age of human resource management. Growing interest in this field can be attributed to a perception of the importance of HRM in creating organizational well-being. In this light, there is justification in treating HRM as a facilitator of business change based on intangible resources. This paper has two main objectives. First, it is intended to identify and verify methods allowing HRM novelty assessment within the organization. Second, the paper aims at assessing the impact of change novelty in HRM on the organization itself and its broader context.
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