THE IMPACT OF E-HEALTH TECHNOLOGIES ON DEVELOPMENT OF INNOVATIVE MODEL OF SERVICE DELIVERY IN HEALTH CARE (Znaczenie technologii e-zdrowia w rozwoju innowacyjnego modelu swiadczenia uslug w ochronie zdrowia)
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ICT (Information and Communication Technology) may be powerful source of the innovation in health care in many areas, but change of the model of care delivery and of the relations between participants of the health care market is the most visible trace. The access to relevant information became a prerequisite to patient empowerment in his or her relation with health care professionals. Nowadays, the patient is expected to take active role in care processes and abandon the attitude of a passive recipient of medical services. There are also many challenges for health care professionals. Apart from the requirement of partnership relations with patients, health care professionals are obliged to follow evidence-based guidelines in their practice. The quality assurance strategies became inherent element of clinical activities. E-health environment brings a set of tools which can support all players active in health care domain in smooth adoption of new policies and requirements. The paper focuses on the issues of enhancement of access to health-related information by patients and health care professionals, medical information management and patient safety achieved with e-health technologies. A new model of health care delivery, especially for chronic care, based on the intensive use of e-health systems is proposed.
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