PL EN


2011 | 7 | 2 | 45-56
Article title

OUTSOURCING OF SERVICE AREAS AS A METHOD OF INCREASING THE EFFECTIVENESS OF A COMPANY (Outsourcing obszarów uslugowych jako metoda wzrostu efektywnosci dzialania przedsiebiorstwa)

Title variants
Languages of publication
EN
Abstracts
EN
An increasing number of companies, in order to improve their competitive stance on the market, decide to outsource some of their service functions to external subjects. Outsourcing of this type of activity is frequently regarded as a strategic decision. A properly conducted outsourcing project may considerably improve the operational effectiveness of an enterprise by allowing it to focus on its core competencies. Cooperation with external service providers also enables the enterprise to access professional and often unique knowledge and technology as well as a broad pool of talents. In spite of unquestionable benefits resulting from outsourcing service areas, we should be careful and analyze thoroughly all aspects of the SLA (Service Level Agreement) Contract in order to avoid the pitfalls awaiting inexperienced managers.
Keywords
Year
Volume
7
Issue
2
Pages
45-56
Physical description
Document type
ARTICLE
Contributors
  • Mgr Marek Ziólkiewicz, Chair of Enterprise Management, Section of Financial Management of an Enterprise, University of Lódz, ul. Narutowicza 65, 90-131 Lódz, Poland
References
Document Type
Publication order reference
Identifiers
CEJSH db identifier
11PLAAAA09667
YADDA identifier
bwmeta1.element.887cf5c1-869c-377e-935b-9686c261aa54
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