OUTSOURCING OF SERVICE AREAS AS A METHOD OF INCREASING THE EFFECTIVENESS OF A COMPANY (Outsourcing obszarów uslugowych jako metoda wzrostu efektywnosci dzialania przedsiebiorstwa)

• Authors: Ziólkiewicz Marek
• Languages of publication: EN

Abstracts

EN

An increasing number of companies, in order to improve their competitive stance on the market, decide to outsource some of their service functions to external subjects. Outsourcing of this type of activity is frequently regarded as a strategic decision. A properly conducted outsourcing project may considerably improve the operational effectiveness of an enterprise by allowing it to focus on its core competencies. Cooperation with external service providers also enables the enterprise to access professional and often unique knowledge and technology as well as a broad pool of talents. In spite of unquestionable benefits resulting from outsourcing service areas, we should be careful and analyze thoroughly all aspects of the SLA (Service Level Agreement) Contract in order to avoid the pitfalls awaiting inexperienced managers.

Discipline

• ECONOMICS: ECONOMICS

• Publisher: Wyższa Szkoła Informatyki i Zarządzania z siedzibą w Rzeszowie
• Journal: Finansowy Kwartalnik Internetowy e-Finanse
• Year: 2011
• Volume: 7
• Issue: 2
• Pages: 45-56
• Document type: ARTICLE

Contributors

author

Ziólkiewicz Marek

• Mgr Marek Ziólkiewicz, Chair of Enterprise Management, Section of Financial Management of an Enterprise, University of Lódz, ul. Narutowicza 65, 90-131 Lódz, Poland

Identifiers

CEJSH db identifier

11PLAAAA09667