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2019 | 14 | 108-127
Article title

Development and Evaluation of an AHP Model for Software Systems Selection

Content
Title variants
Languages of publication
EN
Abstracts
EN
Decision-making in the field of information systems has become more complex due to larger number of alternatives, multiple and sometimes conflicting goals, and an increasingly uncertain environment. Software systems play unique roles in the translation of corporate strategic and tactical plans into actions. We present the results of a study designed to develop and evaluate an Analytical Hierarchy Process (AHP) model to support decision making in the selection of appropriate software system to meet organizational needs. Our results show the viability of the AHP methodology in software system/project selection, and points to the importance of functionality (35.26%), quality (22.00%) and usability (19.34%) criteria in the overall decision process. Cost and vendor service did not seem to exert significant weight in the decision matrix.
Year
Volume
14
Pages
108-127
Physical description
Contributors
  • Mount Royal University. Department of Mathematics and Computing. Calgary, Canada
  • University of Eswatini. Department of Computer Science. Kwaluseni M201. Eswatini, Swaziland
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Document Type
Publication order reference
Identifiers
ISSN
2084-1531
YADDA identifier
bwmeta1.element.cejsh-2342eb5c-b6c7-44f6-afa2-7ffcc80ad6c3
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