Elderly Patients Satisfaction with Medical Services

• Authors: Beata Tobiasz-Adamczyk , Piotr Brzyski , Aleksander Gałaś , Tomasz Grodzicki , Piotr Błędowski
• Languages of publication: EN

Abstracts

EN

Authors discuss factors that affect patients’ satisfaction from the use of health care services by older adults participating in the national Polish survey PolSenior. The aim of the study was to assess the patterns of use of health care services by older adults and what is the level of their satisfaction from received care, moreover, to determine factors responsible for reported high level of satisfaction or dissatisfaction. It was noticed that majority of Polish people over 65 reported high level of satisfaction, which might be related to their low expectations.

Keywords

EN

health care services by older adults; national Polish survey PolSenior; patients’ satisfaction

• Publisher: Institute of Labor and Social Studies, Warsaw
• Journal: Polityka Społeczna
• Year: 2011
• Volume: 38
• Issue: special issue: MEDICAL, PSYCHOLOGICAL, SOCIOLOGICAL AND ECONOMIC ASPECTS OF AGEING IN POLAND. POLSENIOR
• Pages: 22-30

Contributors

author

Beata Tobiasz-Adamczyk

• Jagiellonian University, Medical College

author

Piotr Brzyski

• Jagiellonian University, Medical College

author

Aleksander Gałaś

• Jagiellonian University, Medical College

author

Tomasz Grodzicki

• Jagiellonian University, Medical College

author

Piotr Błędowski

• Warsaw School of Economics, Institute of Labour and Social Studies in Warsaw