PL EN


2016 | 23 | 33-44
Article title

Trust, knowledge creation and mediating effects of knowledge transfer processes

Authors
Content
Title variants
Languages of publication
EN
Abstracts
EN
This paper investigates how organizational trust contributes to knowledge transfer processes and knowledge creation both directly and indirectly. The mediation analyses were used. The findings using cross-sectional data from Polish companies suggest a new way of thinking in respect of how crucial is trust to creation of knowledge unconnected to organizational memory.
Year
Volume
23
Pages
33-44
Physical description
Contributors
  • Warsaw University of Technology. Faculty of Production. Institute of Production Systems Organization
References
  • Adler P.S. (2001): Market, Hierarchy and Trust: The Knowledge Economy and the Future of Capitalism.”Organization Science”, Vol. 12(2), pp. 241-246.
  • Argyris C. (1973): On Organization of the Future. Sage, Beverly Hills.
  • Baron R.M. & Kenny D.A. (1986): The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. “Journal of Personality and Social Psychology”, Vol. 51(6), pp. 1173-1182.
  • Cheng W., Hailin L., Hongming X. (2008): Does Knowledge Sharing Mediate the Relationship between Trust and Firm Performance? In: International Symposiums on Information Processing International Pacific Workshop on Web Mining and Web- Based Application. F. Yu and Q. Luo (eds.). IEEE Computer Society, Washington, DC, pp. 449-453.
  • Chowdhury S. (2005): The Role of Affect- and Cognition-Based Trust in Complex Knowledge Sharing. ”Journal of Managerial Issues”, Vol. 17(3), pp. 310-326.
  • Chung Y. & Jackson S.E. (2011): Co-Worker Trust and Knowledge Creation: A Multilevel Analysis.”Journal of Trust Research”, Vol. 1(1), pp. 65-83.
  • Edmondson A. (1999): Psychological Safety and Learning Behavior in Work Teams. “Psychological Safety and Learning Behavior in Work Teams”, Vol. 44(2), pp. 350-383.
  • Glińska-Neweś A. (2007): Kulturowe uwarunkowania zarządzania wiedzą w przedsiębiorstwie. Wydawnictwo „Dom Organizatora”, Toruń.
  • Hacker S.K. & Willard M.L. (2002): The Trust Imperative: Performance Improvement through Productive Relationships. ASQ Quality Press, Milwaukee.
  • He W., Fang Y., Wei K.-K. (2008): The Role of Trust in Promoting Organizational Knowledge Seeking Using Knowledge Management Systems: An Empirical Investigation. “Journal of the American Society for Information Science and Technology”, Vol. 60(3), pp. 526-537.
  • Holste J.S. & Fields D. (2010): Trust and Tacit Knowledge Sharing and Use. “Journal of Knowledge Management”, Vol. 14(1), pp. 128-140.
  • Ko D.-G. (2010): Consultant Competence Trust Doesn't Pay off, but Benevolent Trust Does! Managing Knowledge with Care. “Journal of Knowledge Management”, Vol. 14(2), pp. 202-213.
  • Ko D.-G., Kirsch L.J. et al. (2005): Antecedents of Knowledge Transfer from Consultants to Clients in Enterprise Systems Implementations. ”MIS Quarterly”, Vol. 29(1), pp. 59-85.
  • Lee P., Gillespie N. et al. (2010): Leadership and Trust: Their Effect on Knowledge Sharing and Team Performance. “Management Learning”, No. 41(4), pp. 473-491.
  • Levin D.Z. & Cross R. (2004): The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer. ”Management Science”, Vol. 50(11), pp. 1477-1490.
  • Li P.P. (2012): Exploring the Unique Roles of Trust and Play in Private Creativity: From the Complexity-Ambiguity-Metaphor Link to the Trust-Play-Creativity Link. ”Journal of Trust Research”, Vol. 2(1), pp. 71-97.
  • Likert, R. (1967): The Human Organization: Its Management and Value. McGraw-Hill, New York.
  • Ling T.N., San L.Y., Hock N.T. (2009): Trust: Facilitator of Knowledge-Sharing Culture. “Communication of the IBIMA”, Vol. 7, pp. 137-142.
  • March J.G. (1991): Exploration and Exploitation in Organizational Learning. “Organization Science”, Vol. 2(1), pp. 71-87.
  • Mayer R.C., Davis J.H., Schoorman F.D. (1995): An Integrative Model of Organizational Trust. “Academy of Management Journal”, Vol. 20(3), pp. 709-734.
  • McAllister D.J. (1995): Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations. “Academy of Management Journal”, Vol. 38(1), pp. 24-59.
  • McGregor D. (1967): The Professional Manager. McGraw-Hill, New York.
  • Mollering G. (2012): Trusting in Art: Calling for Empirical Trust Research in Highly Creative Contexts. ”Journal of Trust Research”, Vol. 2(2), pp. 203-210.
  • Mooradian T., Renzl B., Matzler K. (2006): Who Trusts? Personality, Trust and Knowledge Sharing. ”Management Learning”, Vol. 37(4), pp. 523-540.
  • Nahapiet J. & Ghoshal S. (1998): Social Capital, Intellectual Capital, and the Organizational Advantage. “Academy of Management Review”, Vol. 23(2), pp. 242-266.
  • Niu K.-H. (2010): Organizational Trust and Knowledge Obtaining in Industrial Clusters. “Journal of Knowledge Management”, Vol. 14(1), pp. 141-155.
  • Nonaka I. & Takeuchi H. (1995): The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, New York.
  • Nunnally J.C. (1978): Psychometric Theory. McGraw-Hill, New York.
  • Sankowska A. (2012): Relationships between Organizational Trust, Knowledge Transfer, Knowledge Creation, and Firm’s Innovativeness. “The Learning Organization”, Vol. 20(1).
  • Schoorman F.D., Mayer R.C., Davis J.H. (1996): Organizational Trust: Philosophical Perspectives and Conceptual Definitions. ”Academy of Management Review”, Vol. 21(2), pp. 337-340.
  • Serva M.A., Fuller M.A., Mayer R.C. (2005): The Reciprocal Nature of Trust: A Longitudinal Study of Interacting Teams. “Journal of Organizational Behavior”, Vol. 26, pp. 625-648.
  • Swift P.E. & Hwang A. (2012): The Impact of Affective and Cognitive Trust on Knowledge Sharing and Organizational Learning. ”The Learning Organization”, Vol. 20(1), pp. 20-37.
  • Tsai W. & Ghoshal S. (1998): Social Capital and Value Creation: The Role of Intrafirm Networks. “The Academy of Management Journal”, Vol. 41(4), pp. 464-6476.
  • Wang D., Su Z., Yang D. (2011): Organizational Culture and Knowledge Creation Capability. “Journal of Knowledge Management”, Vol. 15(3), pp. 363-373.
  • Wang J.K., Ashleigh M., Meyer E. (2006): Knowledge Sharing and Team Trustworthiness: It's All About Social Ties! “Knowledge Management Research & Practice”, Vol. 4, pp. 175-186.
  • Wei-he H. & Qiu-yan Z. (2006): Development of an Instrument to Measure Knowledge Management Processes. Paper presented at the ICMSE‘06 2006 International Conference on Management Science and Engineering, Lille.
  • Yanfei W. & Yu Z. (2009): The Relationships among Organizational Socialization, Trust, Knowledge Sharing and Creative Behavior. Proceedings of 13th International Conference on Management and Service Science MASS’09, Lille.
  • Yusof Z.M. & Ismail M.B. (2010): The Impact of Awareness, Trust and Personality on Knowledge Sharing Practice. “Information Retrieval & Knowledge Management”, pp. 321-325.
  • Zand D. (1972): Trust and Managerial Problem Solving. ”Administrative Science Quarterly”, Vol. 17(2), pp. 229-239.
Document Type
Publication order reference
Identifiers
ISSN
1732-1948
YADDA identifier
bwmeta1.element.cejsh-87878799-516c-4594-ad10-444f2d44e6c2
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.