Audyty jakości w procesie doskonalenia systemów zarządzania

• Authors: Agnieszka Michalak

Title variants

EN

QUALITY AUDITS IN THE PROCESS OF MANAGING SYSTEMS IMPROVEMENT

• Languages of publication: PL

Abstracts

EN

Quality audits are important tools in order to improve the processes that are identified in organizations. The audits are definitely not to be identified with control. Identification of the benefits obtained both during and after the audits are the valuable sources of information in the business development. Those benefits could be turned into the tools in order to strengthen the business market position. The presented paper depicts the range of activities undertaken within the framework of quality system improvements. The role of the first, second and third hand audits in the improvement of the implemented management systems are also mentioned

Keywords

EN

AUDIT; CONTROL; MANAGEMENT SYSTEM; PROCESS IMPROVEMENT; QUALITY

• Publisher: Wyższa Szkoła Bankowa w Toruniu
• Journal: Roczniki Naukowe Wyższej Szkoły Bankowej w Toruniu
• Year: 2011
• Issue: 10
• Pages: 285-300

Contributors

author

Agnieszka Michalak

• Wyższa Szkoła Bankowa w Toruniu, Wydział Finansów i Zarządzania w Bydgoszczy, Katedra Zarządzania Kapitałem Ludzkim, ul. Fordońska 74, 85-719 Bydgoszcz, Poland