The Study of the Improvement of Administration Quality in Colleges

• Authors: Juozas Ruževičius , Daiva Daugvilienė , Regina Bacevičiūtė

Abstracts

EN

The article deals with an analysis and generalisation of theoretical research material on the process of administration, its subject matter, and the main principles. It also discusses the issues of implementation of quality management systems and adaptability of the aforementioned processes for higher education institutions seeking to improve their activities. In the paper, an attempt is made to link the administration process with quality management opportunities and thus to present a possible theoretical version of a model of improvement of administration quality at a higher education institution. The models of administration quality improvement have been prepared on the basis of an exhaustive scientific and methodical literature analysis, as well as with the help of the previous empirical research conducted at vocational training institutions and other educational institutions in other countries of the European Union. The article has been prepared on the basis of a comparative analysis of scientific, methodical, normative literature and information sources on the issues of administration and quality assurance as well as by using the secondary data of the empirical research performed.

Keywords

EN

quality in higher education; competitiveness; management; quality of administration; common assessment framework; ISO 9001

• Publisher: Sciendo
• Journal: Issues of Business and Law
• Year: 2009
• Volume: 1
• Issue: 1
• Pages: 19-31

Contributors

author

Juozas Ruževičius

• Vilnius University, Saulėtekio Ave. 22, LT-10225 Vilnius, Lithuania

author

Daiva Daugvilienė

• Vilnius Law and Business College, Laisvės Ave. 58, LT-05120 Vilnius, Lithuania

author

Regina Bacevičiūtė

• International Business School, Vilnius University, Saulėtekio Ave. 22, LT-10225 Vilnius, Lithuania

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Identifiers

DOI

10.2478/v10088-009-0003-z