Uwarunkowania kulturowe dojrzałości crowdsourcingowej urzędów miast

• Authors: Lenart-Gansiniec Regina

Title variants

EN

Cultural conditions of crowdsourcing maturity of municipal offices

• Languages of publication: PL

Abstracts

PL

Crowdsourcing staje się narzędziem, po które coraz częściej i chętniej sięgają urzędy miast. Tymczasem teoria i praktyka pokazują, że samo posiadanie platformy crowdsourcingowej jest niewystarczające. Uzyskanie przez organizację założonych korzyści z crowdsourcingu okazuje się zależne od różnorodnych warunków, procesów kształtujących i wywołujących crowdsourcing. Cel artykułu stanowi weryfikacja znaczenia kultury organizacyjnej dla dojrzałości crowdsourcingowej urzędów miast. Dojrzałość crowdsourcingowa rozumie się jako stopień, w jakim zasoby organizacji w obszarze organizacyjnym, indywidualnym i technologicznym umożliwiają wdrożenie crowdsourcingu i osiągnięcie założonych korzyści z tego tytułu. Dla potrzeb realizacji celu artykułu w okresie od stycznia do czerwca 2018 r. przeprowadzono 18 wywiadów swobodnych z przedstawicielami urzędów miast. Uzyskane wyniki badań wskazują, że kultura organizacyjna sprzyja kształtowaniu dojrzałości crowdsourcingowej.

EN

Crowdsourcing is becoming a tool which municipal offices more and more often and willingly reach for. Meanwhile, theory and practice show that simply having a crowdsourcing platform is not enough. Obtaining the assumed benefits of crowdsourcing by the organisation turns out to be dependent on various conditions, processes that shape and trigger crowdsourcing. The purpose of this article is to verify the importance of organisational culture for crowdsourcing maturity of municipal offices. Crowdsourcing maturity is understood as the degree to which the organisation’s resources in the organisational, individual, and technological areas enable the implementation of crowdsourcing and the achievement of the assumed benefits in this regard. In order to achieve the goal of the article, in the period from January to June 2018, 18 free interviews were conducted with representatives of municipal offices. The obtained research results indicate that organisational culture fosters the shaping of crowdsourcing maturity.

Keywords

PL

Crowdsourcing; Dojrzałość crowdsourcingowa; Kultura organizacyjna; Urzędy miast

EN

Crowdsourcing; Crowdsourcing maturity; Municipal offices; Organizational culture

• Publisher: Uniwersytet Ekonomiczny w Katowicach
• Journal: Studia Ekonomiczne
• Year: 2018
• Volume: 376
• Pages: 100-116

Contributors

author

Lenart-Gansiniec Regina

• Uniwersytet Jagielloński. Wydział Zarządzania i Komunikacji Społecznej

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Identifiers

ISSN

2083-8611