PL EN


2012 | 15 | 4(57) | 110-119
Article title

Dostepność informacji zwrotnej jako warunek uczenia się organizacj

Title variants
EN
AVAILABILITY OF FEEDBACK AS A CONDITION OF ORGANIZATIONAL LEARNING
Languages of publication
PL
Abstracts
EN
The feedback is a form of interpersonal communication, conditioning both the agreement between members of the organization, and the type of social relation between them. The article presents theoretical assumptions of the concept, which tries to explain how the feedback available in the organization builds up the given type of relation and the organizational practices, and as a result how it affects the general effectiveness of the enterprise. The basis of the presented approach includes the idea of rationality, cybernetic concept of learning process, as well as the learning organization. The available feedback is a crucial notion of the approach. It is defined as the feedback which gives the recipient a chance to modify his or her action and to improve effectiveness. The feedback is determined by three factors: the level of the white noise (disturbances in the communication channel), the attitude towards changes and the ability to adopt the perspective of the other person.
Year
Volume
15
Issue
Pages
110-119
Physical description
Contributors
  • Wyzsza Szkola Finansow i Administracji, ul. Zwirki i Wigury 15, 81-387 Gdynia, Poland, m.grabus@wp.pl
  • Uniwersytet Gdanski, Wydzial Nauk Spolecznych, Instytut Psychologii, ul. Bazynskiego 4, 80-952 Gdansk, Poland, psyka@univ.gda.pl
References
Document Type
Publication order reference
Identifiers
YADDA identifier
bwmeta1.element.cejsh-f1933fc7-d034-4562-980d-342d71d3d896
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