Findings From International Surveys Providing a Snapshot of the State of KM From a Practitioner Point of View

• Authors: Nicholas J. Milton
• Languages of publication: EN

Abstracts

EN

Data collected through an online survey and through a number of detailed company assessments throw light on the relative strengths and weaknesses of different elements of Knowledge Management (KM) frameworks as applied globally. The online survey –a quick self-administered test, shows the strongest elements within the framework to be Technology and Behaviors and Culture. The weakest elements are KM Governance and KM Roles. The assessment – a detailed diagnostic process based on in-depth interviews, shows the strongest elements within the framework to be Technology and the Discussion of Knowledge. The weakest elements are KM Governance and KM Roles. A comparison of the results from the two sources is reassuringly close. More data may allow a more detailed analysis. Preliminary results suggest that national culture may influence the development of Knowledge Management Frameworks, with a correlation between strong Individuality and weak KM Governance and Roles.

Keywords

EN

Knowledge Management Survey; Knowledge Management Assessment; Knowledge Management Benchmark; Knowledge Management Framework; Knowledge Management Roles; Knowledge Management Technology; Knowledge Management Governance

• Publisher: Fundacja Upowszechniająca Wiedze i Naukę "Cognitione" / Wyższa Szkoła Biznesu – National-Louis University
• Journal: Journal of Entrepreneurship, Management and Innovation
• Year: 2014
• Volume: 10
• Issue: 1
• Pages: 109-128

Contributors

author

Nicholas J. Milton

• Director and co-founder of Knoco Ltd Blogs: (www.nickmilton.com) and can be found on Twitter (@nickknoco). Director, Knoco ltd. Rose Cottage, Burnett, Keynsham, Bristol, UK BS31 2TE.+44 7803 592947