EN
The article presents specific aspects of probation officer's work against the background of social problems he encounters. The research on which the article is based was conducted during three-year service in one of probation officer's office in Warsaw. For the sake of the research, the autoethnographic method, characteristic for qualitative and field tests, was used. The author of the text raises the topics of social problems by the example of families under her supervision, where the wards struggle with violence, negligence, difficulties around the divorce, in the background of which conflicts, stimulants or addictions are clearly visible. The aim of the publication is to present the specifics of the work of a probation officer, which is often mistakenly associated with the stigmatization of dysfunctional environments, as well as showing still valid and often marginalized social problems, which despite the increasing living standard of society and the quality of life of Varsovians, are a daily routine for probationers.