EN
The aim of the study was to identify the role fulfilled by family assistants, along with the subject-matter of their tasks, obstacles they encounter, and favourable factors. Professional role was treated as a framework for professional functioning and experiences of the family assistants participating in the study. The presented material originates from five individual, semi-structured in-depth interviews with family assistants. The results of the study revealed that, to some extent, almost all assistants fulfil their own professional roles in a non-standard manner, although the statements they made have a common characteristic: awareness of the importance of trust in their joint work with families. Moreover, family assistants are characterised as experiencing some difficulties that appear to be the combination of various components. The participants verbalise the conviction that they create their professional roles themselves, which are determined, to some extent, also by the families they support, their managers, and social workers.