EN
Mediation is used more and more commonly by specialists in working with other people. Its principles are used by teachers, lawyers, social workers, probation officers etc. Rarely, however, it is presented in the context of tasks performed by family assistants. The aim of the article is to reflect on the possibilities of using it by these specialists working in a family environment where institutional support is necessary. Preliminary considerations concern the specifics of the needs of the modern family and the assumptions of the restorative justice paradigm in the field of mediation – one of its constructive forms of conflict resolution. Literature review allows to indicate the place of mediation in the work of family assistants in the aspect of: formally and informally fulfilling the role of mediator, transferring knowledge about mediation to clients, developing clients’ social competences and cooperation with other family support specialists.