What Is the Purpose of Research on Information Needs of an Organization?
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Information management is of great importance to an organization. The quality and quantity of information influence the decision-making conditions, and with the increase in their value, the risk of failure and the uncertainty of undesirable effects are reduced. To a large extent, the accuracy of the decisions made depends on the quality of information held by the recipient. For the proper functioning of the organization, it is essential that the information acquired, processed, developed and circulated is of appropriate quality, i.e. it has a set of characteristics that determine the usefulness of information defined by the users. The article emphasizes that it is the effectiveness of the organization’s information system on which it depends to whom, in what form and on what level the information of the desired quality will be provided. Moreover, it was pointed out that it is necessary to systematically examine the information needs of the organization in order to meet the users’ expectations and the need for the organization to have the capacity to systematically reject useless information, information overload, and information selection.
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