EN
The problems of rhe commercial banks use of new technologies and tools necessary to manage the restructuring and recovery of problem debts are considered. It was found that the situational center settlement of debts enables to create, implement and ensure the systematic prediction of undesirable consequences of decisions as well as the objective assessment of the level and risk factors in the management of problematic debts. Practical recommendations for using the Situation Center to improve the management of troubled corporate debt and individual credit transactions on applying the modern analytical techniques, procedures, methodologies and information technologies are offered.