Platforma zarządzania usługami jako narzędzie wspierające życie osób starszych

• Authors: Grzegorz Biziel , Adam Pyka , Tomasz Skalniak , Jan Słowik

Title variants

EN

Service management platform as an independent living supporting tool for senior citizens

• Languages of publication: PL EN

Abstracts

EN

This paper presents the design of universal Service Management Platform − SMP, which facilitates ordering services for senior citizens. Platform design motivation was presented as a tool to increase the chances of elderly people in the independent existence in their own homes. This is due to demographic changes taking place in Europe, the progressive aging of the population and evolving outline of an elderly person. The concept of service distribution based on the M:N model, sharing the customers and service providers database was proposed. Technological barriers and other aspects relating to the SMP platform design and maintenance were specified. Benefits of the platform release on the market, both in the sphere of business and society were presented.

Keywords

EN

service management; independent living; business models; social media

• Publisher: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
• Journal: Informatyka Ekonomiczna
• Year: 2014
• Issue: 2(32)
• Pages: 33-40

Contributors

author

Grzegorz Biziel

author

Adam Pyka

author

Tomasz Skalniak

author

Jan Słowik

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