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2019 | 6(131) HRM Context | 59-72

Article title

The Context of Knowledge–Based Work and HRM in the Narratives of Employees from the KIBS Sector: Discourse Analysis

Title variants

PL
Kontekst pracy opartej na wiedzy i zarządzanie zasobami ludzkimi w narracjach pracowników sektora usług wiedzochłonnych KIBS – analiza dyskursu

Languages of publication

EN PL

Abstracts

EN
The aim of the article is to present a discourse analysis of the knowledge–based work description and HRM as developed by managers from the knowledge–intensive business services sector (KIBS). The transcriptions of qualitative interviews—individual in–depth interviews (IDI)—and a focus group interview (FGI) were used to achieve this goal. The performed discourse analysis is a subjective exemplification of knowledge–based work in companies where unique/innovative solutions for customers are created. The specificity of such work is described by the following attributes: high demand for creativity and complexity, cognitive overload, changeable work pace, mobility, application of numerous IT tools, a diversified pattern of requirements and resources, and the input of individuals into the final solution that is difficult to estimate.
PL
Celem artykułu jest prezentacja analizy dyskursu w odniesieniu do pracy opartej na wiedzy i ZZL tworzonej przez menedżerów z sektora KIBS (knowledge–intensive business services sector). Aby osiągnąć ten cel, wykorzystano transkrypcje wywiadów jakościowych (indywidualny wywiad pogłębiony IDI i zogniskowany wywiad grupowy. Przeprowadzona analiza dyskursu stanowi subiektywną egzemplifikację pracy opartej na wiedzy w firmach, gdzie tworzone są unikatowe/innowacyjne rozwiązania dla klientów. Jej specyfike opisują następujące atrybuty: wysoki wymóg kreatywności i złożoność, przeciążenia kognitywne, zmienne tempo pracy, mobilność, korzystanie z dużej ilości narzędzi IT, zróżnicowany wzór wymagań i zasobów oraz trudny do oceny wkład poszczególnych osób w ostateczne rozwiązanie.

Year

Pages

59-72

Physical description

Document type

article

Dates

published
2019-12-15

Contributors

  • Institute of Human Capital, Warsaw School of Economics
author
  • Institute of Enterprise, Warsaw School of Economics

References

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Document Type

Publication order reference

Identifiers

EISSN
2543-4411

YADDA identifier

bwmeta1.element.desklight-0995c409-8321-4a18-a66e-6e294ccc4a12
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