Comparison of public value measurement frameworks

• Authors: Ćwiklicki Marek

Title variants

PL

Porównanie systemów pomiaru wartości publicznej

• Languages of publication: EN

Abstracts

EN

Fair methodology for public performance measurement is at present one of the most important issues, especially in terms of providing high quality services for citizens in an economic way. Setting Public Value at the front of performance measurement makes it possible to present the benefits of more broadly defined effects of administration activities. The research objective of the paper is to analyse and compare the frameworks for measuring public value. Analysis and comparison were applied to the identified public value measurement frameworks based on the literature review. These frameworks were described on the basis of the literature review, which was conducted using relevant books and journals and supported by materials available on the Internet. Six public value measurement frameworks were compared. They originated from Public Value or Value Analysis, conducted mostly in the last decade in the USA and the United Kingdom, as part of the New Public Management agenda. Measuring public value has entered its maturity phase. It has evolved from a general concept, to explaining the role of public managers, to more specific procedures for establishing countable results and the area of application was extended: from public to all kinds of organisations.

PL

Obecnie do najistotniejszych zagadnień należy kwestia odpowiedniej metodologii pomiaru funkcjonowania sektora publicznego, szczególnie w aspekcie świadczenia wysokiej jakości usług dla obywateli w sposób korzystny ekonomicznie. Uznanie tzw. wartości publicznej za kluczowy element pomiaru funkcjonowania umożliwia przedstawienie korzyści szerzej rozumianych efektów działalności administracji. Celem badawczym pracy jest analiza i porównanie systemów pomiaru wartości publicznej. W oparciu o przegląd literatury obejmujący publikacje książkowe i periodyki, a także materiały dostępne w Internecie, przeanalizowano i porównano określone systemy pomiaru wartości publicznej. Porównanie objęło sześć systemów pomiaru wartości publicznej, wywodzących się z koncepcji analizy wartości oraz wartości publicznej, stosowanych w ostatnim dziesięcioleciu przede wszystkim w USA i Wielkiej Brytanii jako element modelu nowego zarządzania publicznego (ang. New Public Management). Pomiar wartości publicznej wkroczył w fazę dojrzałości. Elementy jego ewolucji to sformułowanie koncepcji ogólnej, badanie roli osób zajmujących kierownicze stanowiska publiczne, bardziej szczegółowe procedury uzyskiwania wymiernych rezultatów, wreszcie rozszerzenie zakresu stosowania także na inne formy organizacji.

Keywords

EN

public value; measurement; framework; comparison

PL

wartość publiczna; pomiar; system; porównanie

• Publisher: Uniwersytet Ekonomiczny w Krakowie, Małopolska Szkoła Administracji Publicznej
• Journal: Zarządzanie Publiczne / Public Governance
• Year: 2016
• Issue: 1(35)
• Pages: 20-31

Contributors

author

Ćwiklicki Marek

• Department of Organisation and Management Methods, Faculty of Management, Cracow University of Economics

References

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Identifiers

DOI

10.15678/ZP.2016.35.1.02