Oczekiwania klientów bankowości korporacyjnej wobec banków

• Authors: Bogdan Włodarczyk

Title variants

EN

Corporate Banking Clients' Expectations towards Banks

• Languages of publication: PL

Abstracts

EN

The relations between entrepreneurs and banks are constantly changing. It results from the changes in the economic environment as well as the development processes taking place in enterprises. Banks are for the enterprises the main source of investing and turnover capital, at the same time stimulating their development. To some extent banks also add to the system of their internal control and warn against the enterprises' inefficient decisions. By fulfilling these functions they become, both directly and indirectly, institutions backing the economic development on the macroeconomic scale. In this article, a trial to identify and assess the big enterprises' expectations towards banks have been undertaken. The results of the research indicate the directions of changes which the banks should follow in order to fully match their offer with the needs and expectations of their corporate clients. The correctness of these relations and mutual satisfaction, supported by the realization of business, guarantees the development of enterprises and complies with the interests of national economy.

Keywords

PL

Banki; Klient; Klient korporacyjny

EN

Banks; Corporate customer; Customer

• Publisher: Uniwersytet Ekonomiczny w Katowicach
• Journal: Studia Ekonomiczne
• Year: 2013
• Volume: 173
• Pages: 307-317

Contributors

author

Bogdan Włodarczyk

References

• Heidrich R., Ignatova R., Janoskuti L.: At a crossroads: Corporate banking in Eastern Europe. "McKinsey on Corporate & Investment Banking" 2009, No. 8.
• Informacja nt. planów finansowych banków na 2012 r. Urząd Komisji Nadzoru Finansowego, Departament Bankowości Komercyjnej i Specjalistycznej oraz Instytucji Płatniczych, Warszawa, kwiecień 2012.
• Miesięcznik Finansowy "Bank" czerwiec 2012, nr 6.
• Pyka A.: Finansowanie działalności inwestycyjnej przedsiębiorstw. W: Współczesna bankowość korporacyjna. Red. A. Szelągowska. CeDeWu, Warszawa 2011.
• Włodarczyk B.: Polski rynek kredytów w okresie światowego kryzysu gospodarczego. CeDeWu, Warszawa 2012.

Identifiers

ISSN

2083-8611