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2016 | 1 | 9-26

Article title

Empirical Research Review on Barriers to the Implementation of the Process Approach in Polish Companies


Title variants

Empiryczna analiza barier we wdrażaniu podejścia procesowego w polskich przedsiębiorstwach

Languages of publication



The article analyses eleven selected barriers to the implementation of the process approach in Polish organizations. Based on a survey, analysis has been carried out and the ISM model was created. The results of the research show that the underlying barriers are: the employee's resistance to change and the lack of financial resources. Studies show that effective implementation of the system based on the process approach requires change in the mentality of Polish employees. Adequate training should be introduced and implemented, and the involvement of management should be increased. Of less importance is the search for new funds.






Physical description




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Publication order reference


2353 - 9119

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