Zastosowanie Notacji Modelowania Procesów Biznesowych do oceny korzyści z wdrażania elektronicznych usług wynikających z przepisów Unii Europejskiej

• Authors: Łuczak-Noworolnik Lucyna , Mamrot Szymon , Nowak Filip

Title variants

Application of BPMN to assess the benefits of implementing e-services in accordance with EU regulations

• Languages of publication: PL

Abstracts

EN

The growing number of the EU regulations imposes additional administrative burdens on Polish entrepreneurs. However, in Poland no thorough analyses concerning the costs of the burdens resulting from the implementation of such regulations are conducted. Moreover, during the law-making process the benefits of implementing e-services are not assessed either. The aim of the conducted research was to develop a method permitting the assessment of implementing e-services in the course of law-making. The proposed method is based on the process analysis supported by BPMN. The method permits to precisely assess the benefits of digitalization of public services following from the EU regulations, due to application of modeling and simulation analysis, which allows for comparing different versions of implementation of the EU regulations. Presented method has been used in the process of applying for the European account preservation order. The research conducted has proved that digitalization of the order permits the duration of a process to be cut by more than a half compared to traditional (paper) way of completing the procedure. Moreover, it was confirmed that completing procedures electronically is less expensive than traditional way of proceeding. Application of the proposed method allowed for collecting the precise data, which enabled the comparison of the costs of burdens in different variants of EU regulations implementation.

Keywords

EN

Business Process Modeling Notation; BPMN; e-services; digitalization; UE

• Publisher: Szkoła Główna Handlowa w Warszawie
• Journal: e-mentor
• Year: 2016
• Issue: 5 (67)
• Pages: 53-61

Contributors

author

Łuczak-Noworolnik Lucyna

• Adam Mickiewicz University in Poznań, Institute of Logistics and Warehousing

author

Mamrot Szymon

• Poznań University of Economics and Business, Institute of Logistics and Warehousing

author

Nowak Filip

• Poznań University of Technology, Institute of Logistics and Warehousing

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