2013 | 910 | 51-69
Article title

Główne elementy metodyki oceny współpracy w outsourcingu personalnym

Title variants
The Main Factors in a Methodology for Evaluating Cooperation with Service Providers in HR Outsourcing
Languages of publication
The expectations of organisations implementating HR outsourcing can differ significantly. Assumptions about the expected results of cooperation with a service provider substantially affect the assessment of the cooperation scheme. Depending on the importance of HR outsourcing in the strategy, assessment may be focused on the results achieved immediately after cooperation, but also in a longer strategic perspective. The purpose of this article is to present a methodology for evaluating cooperation in HR outsourcing. It considers the characteristics of the research area (cooperation with a specialised service provider), a course of conduct, examples of criteria and characteristics of selected tools that can be used in this field, including recommendations for their implementation.
  • Uniwersytet Ekonomiczny w Krakowie, Katedra Procesu Zarządzania, ul. Rakowicka 27, 31-510 Kraków, Poland
  • Anderson M.C. [1997], Measurement a Primer in Measuring Outsourcing Results, „National Productivity Review”, vol. 17, nr 1.
  • Bendor-Samuel P. [2001], Seven Mistakes Buyers Must Avoid When in an Outsourcing Relationship, „Supplier Selection & Management Report”, vol. 1, nr 8.
  • Brown D., Wilson S. [2005], The Black Book of Outsourcing. How to Manage the Changes, Challenges and Opportunities, John Wiley & Sons Inc., Hoboken, New Jersey.
  • Corbett M. [2004], The Outsourcing Revolution. Why It Makes Sense and How to Do It Right, Dearborn Trade Publishing, A Kaplan Professional Company, Chicago.
  • Doskonalenie struktury organizacyjnej, red. A. Stabryła i J. Trzcieniecki, Akademia Ekonomiczna w Krakowie, Kraków 1988.
  • Gay Ch.L., Essinger J. [2002], Outsourcing strategiczny. Koncepcja, modele i wdrażanie, Oficyna Ekonomiczna, Kraków.
  • Halvey J.K., Murphy Melby B. [2000], Business Process Outsourcing. Process, Strategies and Contract, John Wiley & Sons Inc., New York–Singapore.
  • Jakóbiec W.W. [1987], Metodyka diagnozy organizacji przedsiębiorstwa przemysłowego, Instytut Wydawniczy Związków Zawodowych, Warszawa.
  • Lynch C.F. [2000], Managing the Outsourcing Relationship, Supply Chain Management, vol. 4, nr 4.
  • Martyniak Z. [1999], Metody organizacji i zarządzania, Wydawnictwo Akademii Ekonomicznej w Krakowie, Kraków.
  • Power M.J., Desouza K., Bonfazi C. [2012], Outsourcing. Podręcznik sprawdzonych praktyk, MT Biznes Ltd, Warszawa.
  • Stabryła A. [2000], Zarządzanie strategiczne w teorii i praktyce firmy, Wydawnictwo Naukowe PWN, Warszawa.
  • Yallof J., Morgan C. [2003], Beyond Performance Standards: How to Get the Most Your Outsourcing Relationship, Benefits Quarterly, Third Quarter.
Document Type
Publication order reference
YADDA identifier
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.