2013 | 3(29) | 162-171
Article title

Creation of software agents’ society from the perspective of implementation companies. the advantages of their use, the problems of construction and unique features

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The variety of solutions supporting operations of a knowledge-based organization tends to conduct research in the area of the applicability of software agents. Software agents allow, thanks to the defined mechanisms of representation of knowledge, the promotion of knowledge between employees of the organization and help to support business activities such as customer service and promoting the brand. In this article we will present a list of issues concerning interviews conducted with companies involved in the design and implementation of such solutions.
  • University of Economics in Katowice
  • University of Economics in Katowice
  • University of Economics in Katowice
  • Computer Science Department, Oklahoma State University, Tulsa, OK 74106 USA.
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