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2023 | 23 | 15-33

Article title

Use of Mobile Technology-Based Library Services and Information Needs Satisfaction of Undergraduates in Universities in South-West Nigeria

Content

Title variants

PL
Korzystanie z bibliotecznych usług mobilnych a zaspokojenie potrzeb informacyjnych studentów pierwszego stopnia uniwersytetów w południowo-zachodniej Nigerii
DE
Nutzung von mobiltechnologiebasierten Bibliotheksdiensten und Erfüllung der Informationsbedürfnisse von Bachelorstudenten an Universitäten im Südwesten Nigerias

Languages of publication

EN

Abstracts

EN
Aim: Users’ satisfaction has been a subject of research since the establishment of the first university library in 1984, which signalled the commencement of the provision of information services to academic library users in Nigeria. However, empirical studies on the use of mobile technology-based library services in relation to students’ information needs satisfaction are rare. Thus, there is a knowledge gap, and this study, therefore, sets out to fill this gap by investigating the use of mobile technology-based library services and information needs satisfaction among undergraduates in universities in South-West Nigeria. Methods: The research design for the study was a survey, involving a multistage sampling technique. Two questionnaires (on the level of use of mobile technology-based library services and information needs satisfaction of undergraduates) were used to sample 1,086 undergraduates across three faculties at six universities in South-West Nigeria. 1,045 responses were analysed using descriptive statistics. Results: The study found that some mobile technology-based library services were frequently used by undergraduates, while others were not. Most of the students expressed satisfaction with the services provided by their university libraries. The results of this study also showed that there is a highly positive relationship (Pearson r = 0.53) between the use of mobile technology-based library services and the information needs satisfaction of undergraduates in South-West Nigeria. Conclusion: This study concluded that with a good deployment of infrastructure, the provision of mobile technology-based library services will encourage their effective use by undergraduates and, consequently, a higher level of information needs satisfaction. The study recommended, among other things, that university library management should subscribe regularly to mobile technology-based library services to overcome some of the challenges posed by COVID-19.
PL
Cel: Zaspokojenie potrzeb użytkowników jest przedmiotem badań od czasu utworzenia pierwszej biblioteki uniwersyteckiej w 1984 r., co zasygnalizowało rozpoczęcie świadczenia usług informacyjnych dla użytkowników bibliotek akademickich w Nigerii. Jednakże badania empiryczne dotyczące korzystania z usług bibliotecznych opartych na technologii mobilnej w odniesieniu do zaspokojenia potrzeb informacyjnych studentów są rzadkie. W związku z tym istnieje luka w wiedzy, a niniejsze badanie ma na celu wypełnienie tej luki poprzez zbadanie wykorzystania usług bibliotecznych opartych na technologii mobilnej i zaspokojenia potrzeb informacyjnych wśród studentów uniwersytetów w południowo-zachodniej Nigerii. Metodyka: Projekt badania był ankietą, obejmującą wieloetapową technikę próbkowania. Dwa kwestionariusze (dotyczące poziomu wykorzystania usług bibliotecznych opartych na technologii mobilnej i zaspokojenia potrzeb informacyjnych studentów) wykorzystano do badania na próbce 1086 studentów z trzech wydziałów na sześciu uniwersytetach w południowo-zachodniej Nigerii. Przeanalizowano 1045 odpowiedzi przy użyciu statystyk opisowych. Wyniki: Badanie wykazało, że niektóre usługi biblioteczne oparte na technologii mobilnej były często używane przez studentów, podczas gdy inne nie. Większość studentów wyraziła zadowolenie z usług świadczonych przez biblioteki uniwersyteckie. Wyniki tego badania wykazały również, że istnieje bardzo pozytywny związek (Pearson r = 0,53) między korzystaniem z mobilnych usług bibliotecznych opartych na technologii a zaspokojeniem potrzeb informacyjnych studentów w południowo-zachodniej Nigerii. Wnioski: W badaniu tym stwierdzono, że przy dobrym wdrożeniu infrastruktury, świadczenie usług bibliotecznych opartych na technologii mobilnej zachęci studentów do efektywnego korzystania z tych usług, a w konsekwencji poziom zaspokojenia potrzeb informacyjnych wzrośnie. W badaniu zalecono między innymi, aby kierownictwo bibliotek uniwersyteckich regularnie subskrybowało usługi biblioteczne oparte na technologii mobilnej, aby przezwyciężyć niektóre wyzwania związane z COVID-19.
DE
Ziel: Die Zufriedenheit der Nutzer ist seit der Gründung der ersten Universitätsbibliothek im Jahr 1984 Gegenstand von Forschungsarbeiten, was den Beginn der Bereitstellung von Informationsdiensten für Nutzer in akademischen Bibliotheken in Nigeria signalisierte. Dennoch sind empirische Untersuchungen zur Nutzung von mobiltechnologiebasierten Bibliotheksdiensten im Zusammenhang mit der Erfüllung der Informationsbedürfnisse von Studierenden selten. Es besteht also eine Wissenslücke, und daher zielt diese Studie darauf ab, diese Lücke zu schließen, indem sie die Nutzung von mobiltechnologiebasierten Bibliotheksdiensten und die Erfüllung der Informationsbedürfnisse von Studierenden an Universitäten im Südwesten Nigerias untersucht. Forschungsmethode: Die Studie basiert auf einer Umfrage, die eine mehrstufige Stichprobenauswahltechnik verwendete. Für die Stichprobe wurden 1086 Studenten von drei Fakultäten an sechs Universitäten im Südwesten Nigerias ausgewählt und zwei Fragebögen verwendet (einer zur Erfassung der Nutzung von mobiltechnologiebasierten Bibliotheksdiensten und einer zur Erfassung des Informationsbedarfs der Studenten). Insgesamt wurden 1045 Antworten mittels deskriptiver Statistik analysiert. Forschungsergebnisse: Die Studie ergab, dass Bachelorstudenten oft einige mobiltechnologiebasierten Bibliotheksdienste nutzten, während sie andere weniger in Anspruch nahmen. Die meisten Studenten zeigten sich zufrieden mit den Dienstleistungen ihrer Universitätsbibliotheken. Die Ergebnisse zeigten auch, dass es eine hochpositive Korrelation (Pearson r = 0,53) zwischen der Nutzung von mobiltechnologiebasierten Bibliotheksdiensten und der Erfüllung der Informationsbedürfnisse der Bachelorstudenten im Südwesten Nigerias gibt. Schlussfolgerung: Nach der Studie würde eine effektive Bereitstellung von mobiltechnologiebasierten Bibliotheksdiensten bei entsprechender Infrastruktur dazu beitragen, die Nutzung dieser Dienste durch Studenten zu verbessern und somit den Informationsbedarf effizienter zu decken. In der Studie wurde unter anderem empfohlen, dass die Leitung der Universitätsbibliotheken regelmäßig mobiltechnologiebasierte Bibliotheksdienste abonniert, um einige der Herausforderungen im Zusammenhang mit der Covid-19-Pandemie zu bewältigen.

Year

Volume

23

Pages

15-33

Physical description

Contributors

  • Nnamdi Azikiwe University, Awka, Anambra State, Nigeria
  • Lagos State University, Ojo, Lagos State, Nigeria

References

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Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.desklight-2bead72b-52b1-45ad-b49f-a63398738645
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