PL EN


2017 | 8(968) | 5-23
Article title

A Basic Outline of Slovenian Consumer Protection with an Emphasis on Alternative Dispute Resolution

Title variants
PL
Zarys ochrony konsumenta w prawie słoweńskim ze szczególnym uwzględnieniem pozasądowych metod rozstrzygania sporów
Languages of publication
EN
Abstracts
EN
Consumer protection today represents a modern segment of human rights, which in recent years has carved out a wider role in national, European and international law. The objective of this paper is to show the fundamental principles of consumer protection in the Republic of Slovenia, where intensive consumer protection began to take root after the country gained its independence in 1991. In the subsequent 25 years, numerous legal acts have been adopted and documents introduced which either in whole or in part address the protection of consumer rights. The foremost and most basic legal act is the Consumer Protection Act, which has been repeatedly amended and supplemented, with the intention that Slovenian legislation should follow and be harmonised (mainly) with European and international trends in consumer protection. The last important step was taken with the adoption of Out-of-Court Resolution of the Consumer Disputes Act, which entered into force on 14 November 2015. This Act has transposed in the Slovenian legal system Directive 2013/11/EU on alternative dispute resolution for consumer disputes.
PL
Ochrona konsumenta stanowi obecnie nowoczesny dział praw człowieka, który w ostatnich latach zaczął odgrywać coraz ważniejszą rolę w prawie krajowym, europejskim i międzynarodowym. Celem artykułu jest przedstawienie podstawowych zasad ochrony konsumenta w Słowenii. Po uzyskaniu przez ten kraj w 1991 r. niepodległości następował intensywny rozwój ochrony praw konsumentów, w ciągu 25 lat przyjęto liczne akty prawne i wprowadzono dokumenty, które w całości lub w części dotyczyły tego zagadnienia. Najważniejszym i najbardziej podstawowym aktem prawnym w tym zakresie jest ustawa o ochronie konsumentów, która była wielokrotnie zmieniana i uzupełniana, tak aby zapewnić słoweńskiemu prawodawstwu harmonizację głównie z europejskimi standardami i zgodnie z międzynarodowymi tendencjami w zakresie ochrony konsumentów. Ostatni ważny etap stanowiło przyjęcie ustawy o pozasądowym rozstrzyganiu sporów konsumenckich, która weszła w życie 14 listopada 2015 r. Ten akt prawny stanowił implementację do słoweńskiego prawodawstwa dyrektywy 2013/11/UE w sprawie alternatywnych metod rozwiązywania sporów konsumenckich.
Contributors
  • University of Maribor, Faculty of Law, Mladinska ulica 9, 2000 Maribor, Slovenia, suzana.kraljic@um.si
  • University of Maribor, Faculty of Law, Mladinska ulica 9, 2000 Maribor, Slovenia, katja.drnovsek@um.si
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Document Type
Publication order reference
YADDA identifier
bwmeta1.element.desklight-37949cc2-4973-425e-ade2-a1f746a315a6
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