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2010 | 16 | 251-258

Article title

Poziom zadowolenia turystów zagranicznych a perspektywy wzrostu ruchu turystycznego w Meksyku

Content

Title variants

EN
Foreign tourist satisfaction levels and potential for growth in tourist traffic to Mexico

Languages of publication

PL

Abstracts

EN
The paper is dedicated to the issue of the relationship between the level of satisfaction of foreign tourists visiting Mexico and the potential for growth in the number of persons visiting from abroad. The publication is based on survey research conducted by the Mexican agency “Secretaria del Turismo” among tourists arriving by air. The survey asked participants to rate the state of the Mexican tourist infrastructure, airport facilities, and attitudes of locals towards foreign tourists. The survey study showed a general increase in the satisfaction level of people who had visited Mexico in 2007 relative to that of people who had visited in 2002. Security and Mexican hospitality were highly rated by survey participants. Forecasts call for growth in tourist traffic and predict increasing revenues for the tourist industry. This may be associated with the growing level of satisfaction experienced by visitors to Mexico.

Keywords

Contributors

  • Krakowska Akademia im. Andrzeja Frycza-Modrzewskiego
  • Uniwersytet Pedagogiczny im. Komisji Edukacji Narodowej w Krakowie

References

  • Estudio de Gran Visión del Turismo en México: Reporte Analítico, Perspectiva 2020, 2000, Secretaria de Turismo, Mexico, p. 174.
  • Perfil del Turista Intenacional Aereo, 2002, Centro de Estudios Superiores en Turismo, Secretaria del Turismo, Mexico, p. 6.
  • Perfil y Grado de Satisfaccion de los Turistas, 2007, Reporte con los resultados segmentos, Centro de Estudios Superiores en Turismo, Secretaria del Turismo, p. 30.
  • Pick J., Hettrick J., Butler E., Funakoshi K., 2001, Tourism in Mexico, it’s development, dependency and spatial patterns, The Business Association of Latin American Studies, San Diego, USA, p. 295–305.
  • Escudero N., 2008, Turismo internacional de playa y cambio climatico en Mexico, Revista de la facultad de derecho en Mexico, t. LVIII, num. 250, p. 641–672.
  • Podleśna M., 2005, Program Mundo Maya, [w:] Afryka, Ameryka, Azja, t. 82, Wydział Studiów Regionalnych UW, Warszawa 2005, s. 103–122.
  • Smith J., 2009, Three generations of international tourist resorts in Mexico, Geographische Rundschau International Edition, Vol. 5, No 1, p. 4–10.
  • Zuniga V., Hernandez-Leon R., 2006, New destinations Mexican immigration in the United States, Russel Sage Fundation, New York 2006, p. 256.

Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.desklight-3d3e0e70-53d2-4c62-a0da-b2c3379c7133
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