Znaczenie działań marketingowych stosowanych przez usługodawców w podejmowaniu decyzji konsumenckich na rynku komercyjnych usług edukacyjnych

• Authors: Andruszkiewicz Katarzyna
• Languages of publication: PL

Abstracts

EN

In the days of market commercialization, high competition and wide variety of offers in the field of educational services, providers of such services employ ever more modern and sophisticated marketing tools to achieve their sales goals and gain new customers. Apart from the classical methods of business promotion, the providers reach out to their clients through highly innovative methods of client-customer communication such as: personal branding, content marketing and various Internet-based methods of event promotion. Due to the increasing number of means through which the business can reach the customer, the question of the degree to which these tools are effective seems to be of crucial importance. The purpose of this article is to show the impact of the particular marketing strategies on the purchase decision of the clients in the field of commercial training services. In the first part of the article such marketing techniques and practices are listed and described in a great detail. In the second part of this paper these tools are weighted against the author's empirical study. Such a comparison allows to conclude which marketing strategies are highly effective and what exactly determines client's decision to purchase educational service.

Keywords

PL

marketing; usługi edukacyjne; konsument; decyzje konsumenckie

• Publisher: Uniwersytet Gdański
• Journal: Zeszyty Studenckie Wydziału Ekonomicznego „Nasze Studia”
• Year: 2015
• Issue: 7
• Pages: 119-128

Contributors

author

Andruszkiewicz Katarzyna