PL EN


2016 | 54 | 2(108) | 119-138
Article title

Wykorzystanie metody person w projektowaniu usług bibliotek szkół wyższych

Authors
Title variants
EN
The Personas Method in Designing University Library Services
Languages of publication
PL EN
Abstracts
PL
CEL/TEZA: Celem artykułu jest przedstawienie nowego podejścia do identyfikacji potrzeb użytkowników bibliotek na podstawie tzw. metody person. KONCEPCJA/METODY BADAŃ: Podstawą artykułu jest analiza piśmiennictwa przedmiotu oraz materiałów źródłowych uzyskanych od pracownika biblioteki Högskolan i Borås (Szkoły Wyższej w Borås). Wykorzystanie metody person w projektowaniu usług bibliotecznych przedstawiono na przykładzie czterech studiów przypadków: Biblioteki Högskolan i Borås (Szwecja), bibliotek wydziałowych Uniwersytetu Kolorado w Boulder (USA), Biblioteki Uniwersytetu Cornella w Ithace (USA), Biblioteki Uniwersytetu Macquarie w Sydney (Australia). WYNIKI I WNIOSKI: Scharakteryzowano metodę wypracowaną na gruncie pola naukowego komunikacji człowiek-komputer. Analiza przykładów opisanych w niniejszym artykule potwierdziła, iż wykorzystanie w badaniu potrzeb użytkowników nowych metod wypracowanych w innych naukach może zaowocować zapewnieniem większej funkcjonalności placówek bibliotecznych i lepszym dopasowaniem ich usług do potrzeb użytkowników. ORYGINALNOŚĆ/WARTOŚĆ POZNAWCZA: W artykule zaproponowano nowe podejście do identyfikacji potrzeb użytkowników, jak dotąd nie obecne w polskiej literaturze przedmiotu.
EN
PURPOSE/THESIS: The aim of this paper is to introduce a new approach to the identification of library users’ needs on the grounds of so-called personas method. APPROACH/METHODS: The critical analysis of the literature and source materials obtained from Högskolan i Borås (University of Borås) library employee provide the background for this paper. The use of person method in designing library services is exemplified by four case studies: University Library in Borås (Sweden), University of Colorado at Boulder faculty libraries (USA), Cornell University Library in Ithaca (USA), Macquarie University Library in Sydney (Australia). RESULTS AND CONCLUSIONS: Person method, based on human-computer interaction, was described. The analysis of the examples described in this work confirmed that the application of methods developed in other disciplines may result in improved library functionality as well as better adjustment of library services to their users’ needs. ORIGINALITY/VALUE: This paper proposes a new approach to the identification of users’ needs, the approach not present so far in Polish literature.
Year
Volume
54
Issue
Pages
119-138
Physical description
Dates
received
2016-07-18
revised
2017-01-13
accepted
2017-01-31
References
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Document Type
Publication order reference
Identifiers
ISSN
0324-8194
EISSN
2392-2648
YADDA identifier
bwmeta1.element.desklight-4880cead-09cf-4a6b-b93f-a6a70a108855
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