Opór pracowniczy, zarządzanie algorytmiczne i zbiorowe stosunki pracy w Amazon Polska

• Authors: Pilch Szymon , Mrozowicki Adam , Gitkiewicz Olga

Title variants

EN

Worker Resistance, Algorithmic management, and Collective Labour Relations in Amazon Poland

• Languages of publication: PL

Abstracts

PL

Autorzy analizują warunki tworzenia się form pracowniczego oporu w firmie Amazon Polska. Analiza obejmuje: 1) sposób organizacji pracy typowy dla cyfrowego tayloryzmu, związany z inwazyjnymi formami kontroli pracy oraz standaryzacją pracy; 2) kształt stosunków pracy w firmie korzystającej z podwykonawstwa jako modelu biznesowego; 3) szerszy kontekst instytucjonalny gospodarki półperyferyjnej w Polsce charakteryzujący się słabością instytucjonalną zbiorowych stosunków pracy. Podstawą empiryczną jest 30 wywiadów z pracownikami, związkowcami oraz reprezentantami pracodawcy. Autorzy dowodzą, że niesprzyjające warunki organizacyjne i instytucjonalne oraz antyzwiązkowe działania firmy tworzą ramy oddolnych praktyk pracowniczego oporu wobec cyfrowego tayloryzmu. Autorzy proponują typologię praktyk oporu pracowniczego, opartą na skrzyżowaniu dwóch kontinuów (opór jawny vs ukryty oraz indywidualny vs zbiorowy). Większość praktyk obserwowanych w Amazon Polska można ulokować między krańcami obu kontinuów, co wskazuje na hybrydalny i niejednoznaczny charakter pracowniczego oporu. Praca stanowi wkład w analizy wpływu cyfryzacji na sprawstwo pracowników w globalnych korporacjach operujących w lokalnych uwarunkowaniach.

EN

Poland as well as its forms. The analysis covers: 1) the work organization typical of digital Taylorism, associated with intense labour control and work standardization;2) the shape of labor relations in a company using subcontracting as a business model; 3) the institutional context of a semi-peripheral economy in Poland characterized by the institutional weakness of collective labour relations. The empirical evidence is based on thirty interviews with workers, unionists and employer representatives. The authors argue that the unfavorable organizational and institutional conditions as well as the anti-union tactics used by Amazon create an opportunity structure for the emergence of bottom-up worker resistance practices to digital Taylorism. The authors develop a typology of the employee resistance at Amazon Poland, combining two dimensions: overt–covert and individual–collective. Most practices fall far from the endpoints on both scales, which suggests the resistance hybridity and ambiguity. The article furthers contributes to better understanding of how the digitalization shapes worker agency in the global corporations embedded in local contexts.

Keywords

PL

cyfryzacja; algorytmizacja; stosunki pracy; Amazon; gospodarka cyfrowa; związki zawodowe

EN

digitization; algorithmization; labour relations; Amazon; digital economy; trade unions

• Publisher: Institute of Philosophy and Sociology, Polish Academy of Sciences
• Journal: Studia Socjologiczne
• Year: 2025
• Issue: 3
• Pages: 105-131

Contributors

author

Pilch Szymon

• Uniwersytet Wrocławski

author

Mrozowicki Adam

• Uniwersytet Wrocławski

author

Gitkiewicz Olga

• Uniwersytet Wrocławski

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Identifiers

DOI

DOI: 10.24425/sts.2025.156478