Pokolenie Y na turystycznym rynku pracy: fakty, mity i wyzwania
Generation Y on the tourism labour market: facts, myths, and challenges
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In the recent years, there has been a significant growth in the role of personal strategy in creating and developing competitive advantages of a company. More emphasis is put on the function of employees and their skills in assuring competitiveness on the market. Tourism industry is exceptionally dependent on human capital and its quality. For this reason it is extremely important to know the attitudes, needs, and expectations towards workplaces in tourism. Nowadays, representatives of Generation Y start to dominate the labour market. This paper sheds some light on the relations between the characteristics of Generation Y and its presence on the tourism labour market. The authors analyse Generation Y specific features and its value on the tourism labour market. The paper contains findings of the study on work quality perception in the tourism industry.
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