EN
Management control is meant to support the development of service providing administration. It is not an easy task, though, and it cannot be quickly realised, due to several problems it implies of various nature: general, legal and psychological. In her article, the author discusses the most important problems and, simultaneously, she presents potential solutions to them. She emphasises that management control implementation, as well as the limitation of already recognised barriers, is a long-lasting process in which all public administration bodies should participate. Success of this process depends on both, the entities responsible for implementing the management control system, and, partially, on the entities that assess its progress and present assessment conclusions and recommendations.