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2016 | 3 | 387-390

Article title

Medical consultation and communication with a family doctor from the patients’ perspective – a review of the literature

Content

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Languages of publication

EN

Abstracts

Contributors

References

  • Pawlikowska T, Zhang W, Griffiths F, et. al. Verbal and non-verbal behavior of doctors and patients in primary care consultations – how this relates to patient enablement. Patient Educ Couns 2012; 86(1): 70–76.
  • Silverman J, Kurtz S, Draper J. Skills for communicating with patients. 2nd ed. Oxford, San Francisco: Radcliffe Publishing;2005.
  • Donabedian A. An introduction to quality assurance in health care. Oxford, New York: Oxford University Press; 2003.
  • Boquiren VM, Hack TF, Beaver K, et. al. What do measures of patient satisfaction with the doctor tell us? Patient Educ Couns 2015; 98(12): 1465–1473.
  • Kurpas D, Szwamel K, Mroczek B. Quality of care for patients with chronic respiratory diseases: data for accreditation plan in Primary Health Care. Adv Exp Med Biol 2016; 910: 71–85, doi: 10.1007/5584_2015_203.
  • Marcinowicz L, Grębowski R. Ocena opieki lekarza rodzinnego w świetle badań jakościowych: poszukiwanie komponentów zadowolenia i niezadowolenia pacjentów. Fam Med Prim Care Rev 2008; 10(2): 173–179.
  • Marcinowicz L, Grębowski R, Fiedorczuk I, et al. Oczekiwania pacjentów związane z wizytą u lekarza rodzinnego: analiza treści i próba typologii. Fam Med Prim Care Rev 2010; 10(12): 30–35.
  • Kardas P, Lewek P, Matyjaszczyk M. Determinants of patient adherence: a review of systematic reviews. Front Pharmacol 2013;4: 91.
  • Kardas P. Przyczyny nieprzestrzegania zaleceń terapeutycznych. In: Gaciong Z, Kardas P, eds. Nieprzestrzeganie zaleceń terapeutycznych.Od przyczyn do praktycznych rozwiązań. Warszawa: Naukowa Fundacja Polpharmy; 2015.
  • Coulter A. The Autonomous Patient. Ending paternalism in medical care. London: The Nuffield Trust; 2002: 66–77.
  • Marcinowicz L, Gugnowski Z, Strumiło J, et al. Czy pacjenci chcą oceniać jakość opieki zdrowotnej? Krótki sondaż wśródpacjentów. Fam Med Prim Care Rev 2015; 11(1): 28–32.
  • Rocque R, Leanza Y. A systematic review of patients’ experiences in communicating with primary care physicians: intercultural encounters and a balance between vulnerability and integrity. PLoS ONE 2015; 10(10): e0139577, doi: 10.1371/journal.pone.0139577
  • jagosh J, Boudreau JD, Steinert Y, et al. The importance of physician listening from the patients’ perspective: Enhancing diagnosis,healing, and the doctor-patient relationship. Patient Educ Couns 2011; 85(12): 369–374.
  • Marcinowicz L, Chlabicz S, Grebowski R. Understanding patient satisfaction with family doctor care. J Eval Clin Pract 2010;16(4): 712–715.
  • Põlluste K, Kalda R, Lember M. Evaluation of primary Health Care Reform in Estonia from patients’ perspective: acceptability and satisfaction. Croat Med J 2004; 45(5): 582–587.
  • Silverman J, Kinnersley P. Doctors’ non-verbal behaviour in consultations: look at the patient before you look at the computer.Br J Gen Pract 2010; 60(571): 76–78.
  • Marcinowicz L, Konstantynowicz J, Godlewski C. Patients’ perceptions of GP non-verbal communication: a qualitative study.Br J Gen Pract 2010; 60(571): 83–87.
  • Cocksedge S, George B, Renwick S, et al. Touch in primary care consultations: qualitative investigation of doctors’ and parents’perceptions. Br J Gen Pract 2013; doi: 10.3399/bjgp13X665251.
  • Sobral D, Rosenbaum M, Figueiredo-Braga M. Computer use in primary care and patient-physician communication. Patient Educ Couns 2015; 98(12): 1568–1576.
  • Robinson TE 2nd, White GL Jr, Houchins JC. Improving communication with older patients: tips from the literature. Fam Pract Manag 2006; 13(8): 73–78.
  • Finkelstein A, Carmel S, Bachner YG. Physicians’ communication styles as correlates of elderly cancer patients’ satisfaction with their doctors. Eur J Cancer Care 2015; doi: 10.1111/ecc.12399DOI : 10.1111/ecc.12399.
  • Marcinowicz L, Pawlikowska T, Oleszczyk M. What do older people value when they visit their general practice? A qualitative study. Eur J Ageing 2014; 11(4): 361–367.
  • Marcinowicz L, Górska A, Chlabicz S. Przyczyny niezadowolenia pacjentów z opieki lekarza rodzinnego w świetle badań ankietowych – analiza odpowiedzi na pytania otwarte. Prz Lek 2007; 64(9): 559–562.
  • Langewitz WA , Loeb Y, Nübling M, et al. From patient talk to physicians notes – comparing the content of medical interviewswith medical records in a sample of outpatients in Internal Medicine. Patient Educ Couns 2009; 76(3): 336–340.

Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.desklight-563719c2-6ed8-4308-945b-79df403f995b
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