Automatyzacja działań użytkownika w przeglądarkach internetowych wspomagająca procesy biznesowe

• Authors: Węckowski Dawid Grzegorz

Title variants

EN

Web browser automation for business processes support

Abstracts

PL

Automatyzacja czynności wykonywanych w przeglądarce pozwala na usprawnienie pracy z aplikacjami internetowymi, zwłaszcza dla powtarzalnych działań wykonywanych przez internautów. Dzięki temu systemy automatyzacji mogą być wykorzystane przy wykonywaniu określonych elementów procesów biznesowych, wymagających interakcji z aplikacjami w sieci Web. W artykule przedstawiona została analiza możliwości automatyzacji powtarzalnych czynności użytkowników przeglądarek internetowych w ramach realizacji procesów biznesowych. Zaproponowano również zestaw poleceń automatyzacji uwzględniający standardowy zakres działań internauty.

EN

Automation of user activities in a Web browser allows for streamlining of Internet applications usage, especially with respect to the repetitive tasks performed by Internet users. Thus, the possibility of automation systems can be used in the execution of specific elements of business processes that require interaction with Web applications. This paper presents an analysis of opportunities to automate repetitive tasks of Web browser users in the field of business process execution. The analysis of currently available solutions for browser automation allowed for evaluation of the usefulness of this class of applications for supporting business processes. Moreover, a set of commands was proposed to perform browser automation that takes into account the standard set of Internet users’ activities.

Keywords

PL

automatyzacja; przeglądarka internetowa; procesy biznesowe

• Publisher: Wydawnictwo Uniwersytetu Ekonomicznego w Poznaniu
• Journal: Studia Oeconomica Posnaniensia
• Year: 2013
• Volume: 1
• Issue: 2(251)

Contributors

author

Węckowski Dawid Grzegorz

• Uniwersytet Ekonomiczny w Poznaniu

References

• Abramowicz, W., 2008, Filtrowanie informacji , Wydawnictwo Akademii Ekonomicznej w Poznaniu, Poznań.
• Adar, E., Teevan, J., Dumais, S.T., 2009, Resonance on the Web: Web Dynamics and Revisitation Patterns , w: CHI ’09: Proceedings of the 27th International Conference on Human Factors in Computing Systems , ACM, New York, s. 1381–1390.
• Ahmadi, N., Jazayeri, M., Lelli, F., Repenning, A., 2009, Towards the Web of Applications: Incorporating End User Programming into the Web 2.0 Communities , w: SoSEA’09: Automatyzacja działań użytkownika w przeglądarkach internetowych 39 Proceedings of the 2nd International Workshop on Social Software Engineering and Applications, ACM, New York, s. 9–14.
• Anupam, V., Freire, J., Kumar, B., Lieuwen, D., 2000, Automating Web Navigation with the WebVCR, w: Proceedings of the 9th International World Wide Web Conference on Computer Networks: The International Journal of Computer and Telecommunications Netowrking, North-Holland Publishing Co., Amsterdam, The Netherlands, s. 503–517.
• Atterer, R., Wnuk, M., Schmidt, A., 2006, Knowing the User’s Every Move: User Activity Tracking for Website Usability Evaluation and Implicit Interaction , w: WWW ’06: Proceedings of the 15th International Conference on World Wide Web , ACM, New York,s. 203–212.
• Berendt, B., Spiliopoulou, M., 2000, Analysis of Navigation Behaviour in Web Sites Integrating Multiple Information Systems, The VLDB Journal, vol. 9, no. 1, s. 56–75.
• Berglund, A., Boag, S., Chamberlin, D., Fernández, M.F., Kay, M., Robie, J., Siméon, J., 2010, XML Path Language (XPath) 2.0 (Second Edition), http://www.w3.org/TR/xpath20/ [dostęp: 20.11.2012].
• Bolin, M., 2005, End-User Programming for the Web, praca magisterska, Massachusetts Institute of Technology.
• Bolin, M., Miller, R.C., 2005, Naming Page Elements in End-User Web Automation, w: WEUSE I: Proceedings of the First Workshop on End-User Software Engineering, ACM, New York, s. 1–5.
• Bolin, M., Webber, M., Rha, P., Wilson, T., Miller, R.C., 2005, Automation and Customization of Rendered Web Pages, w: UIST ’05: Proceedings of the 18th Annual ACM Symposium on User Interface Software and Technology, ACM, New York, s. 163–172.
• Brambilla, M., Ceri, S., Fraternali, P., Manolescu, I., 2006, Process Modeling in Web Applications, ACM Transaction on Software Engineering Methodology, vol. 15, no. 4, s. 360–409.
• Calì, A., Martinenghi, D., 2010, Querying the Deep Web, w: Proceedings of the 13th International Conference on Extending Database Technology, EDBT ’10, ACM, New York, s. 724–727, http://doi.acm.org/10.1145/1739041.1739138 [dostęp: 20.11.2012].
• Catledge, L.D., Pitkow, J.E., 1995, Characterizing Browsing Strategies in the World-Wide Web, Computer Networks and ISDN Systems, vol. 27, no. 6, s. 1065–1073. csEXWB Project, 2010, http://code.google.com/p/csexwb2/ [dostęp: 30.12.2012].
• Distante,D.,Rossi,G.,Canfora,G.,2007, Modeling Business Processes in Web Applications: An Analysis Framework, w: SAC ’07: Proceedings of the 2007 ACM Symposium on Applied Computing, ACM, New York, s. 1677–1682.
• Faaborg, A., Lieberman, H., 2006, A Goal-Oriented Web Browser, w: CHI ’06: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, New York, s. 751–760.
• Goecks, J., Shavlik, J., 2000, Learning Users’ Interests by Unobtrusively Observing their Normal Behavior, w: IUI ’00: Proceedings of the 5th International Conference on Intelligent User Interfaces, ACM, New York, s. 129–132.
• Hong, J.I., Landay, J.A., 2001, WebQuilt: A Framework for Capturing and Visualizing the Web Experience, w: Proceeding of the 10th International Conference on World Wide Web, Hong Kong, s. 717–724
• Hupp, D., Miller, R.C., 2007, Smart Bookmarks: Automatic Retroactive Macro Recording on the Web, w: UIST ’07: Proceedings of the 20th Annual ACM Symposium on User Interface Software and Technology, ACM, New York, s. 81–90.
• Kellar, M., Watters, C., Shepherd, M., 2006, The Impact of Task on the Usage of Web Browser Navigation Mechanisms, w: GI ’06: Proceedings of Graphics Interface 2006, Canadian Information Processing Society, Toronto, Canada, s. 235–242.
• Little, G., Lau, T.A., Cypher, A., Lin, J., Haber, E.M., Kandogan, E., 2007, Koala: Capture, Share, Automate, Personalize Business Processes on the Web , w: CHI ’07: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, ACM, New York, s. 943–946.
• Little, G., Miller, R.C., 2006, Translating Keyword Commands into Executable Code, w: UIST ’06: Proceedings of the 19th Annual ACM Symposium on User Interface Software and Technology , ACM, New York, s. 135–144.
• McFarlane, N., 2005, Fixing Web Sites with Greasemonkey, Linux Journal, vol. 2005, no. 138, s. 1.
• Milic-Frayling, N., Jones, R., Rodden, K., Smyth, G., Blackwell, A.F. i Sommerer, R., 2004, Smartback: Supporting Users in Back Navigation , w: Proceedings of the 13th International World Wide Web Conference , New York, USA, s. 63–71.
• Mueller, F., Lockerd, A., 2001, Cheese: Tracking Mouse Movement Activity on Websites. A Tool for User Modeling, w: CHI ’01: CHI ’01 Extended Abstracts on Human Factors in Computing Systems, ACM, New York, s. 279–280.
• Müffke, F., 2001, The Curl Programming Environment, Dr. Dobb’s Journal, vol. 26, no. 9, s. 66–71.
• Pilgrim, M., 2005, Dive Into Greasemonkey, Mark Pilgrim, http://web.archive.org/web/20110726001221/http://diveintogreasemonkey.org/ [dostęp: 20.11.2012].
• Reeder, R.W., Pirolli, P., Card, S.K., 2001, WebEyeMapper and WebLogger: Tools for Analyzing Eye Tracking Data Collected in Web-Use Studies , w: CHI ’01: CHI ’01 Extended Abstracts on Human Factors in Computing Systems , ACM, New York, s. 19–20.
• Rees, M.J., 2002, Evolving the Browser Towards a Standard User Interface Architecture, w: AUIC’02: Proceedings of the Third Australasian Conference on User Interfaces , Australian Computer Society, Inc., Darlinghurst, Australia, s. 1–7.
• Rossi, D., Turrini, E., 2008, Designing and Architecting Process-aware Web Applications with EPML, w: SAC ’08: Proceedings of the 2008 ACM Symposium on Applied Computing, ACM, New York, s. 2409–2414.
• Rubin, R.V., 1986, Language Constructs for Programming by Example, w: COCS’86: Proceedings of the Third ACM-SIGOIS Conference on Office Information Systems , ACM, New York, s. 92–103.
• Safonov, A., Konstan, J.A., Carlis, J.V., 2001, End-user Web Automation: Challenges, Experiences, Recommendations,w:Lawrence-FowlerW.A.,HasebrookJ.(eds.), WebNet, AACE, s. 1077–1085.
• Tauscher, L., Greenberg, S., 1997, Revisitation Patterns in World Wide Web Navigation, w: Proceedings of the ACM SIGCHI Conference on Human Factors in Computing Systems, ACM, New York, s. 399–406.