2015 | 3(37) | 103-113
Article title

Zarządzanie outsourcingiem IT w przedsiębiorstwach działających w Polsce - problemy i wyzwania

Title variants
Trends in IT outsourcing management in companies operating in Poland ? problems and challenges.
Languages of publication
The paper includes the recapitulation and critical analysis of the results of a pilot study of IT outsourcing management processes in selected industrial enterprises operating in Poland. Development of IT sourcing models in the context of ongoing globalization and technological progress is a challenge for both practice and theory. The publication concerns the principles and practices associated with the acquisition of IT resources and the management of IT sourcing in Poland ‒ a country poorly represented in the literature. Little research has been conducted on the strategic rationale behind IT sourcing decisions, the resulting challenges and the potential or actual consequences of such decisions. The article tries to identify the most problematic and critical factors for effective cooperation with suppliers of IT services. The results were analyzed on the basis of the broad empirical outsourcing literature.
Physical description
  • Cullen S., Lacity M., Willcocks, L., 2014, Outsourcing – All You Need To Know, White Plume Publishing, Melbourne.
  • Dibbern J., Goles T., Hirschheim R., Jayatilaka B., 2004, Information systems outsourcing: A survey and analysis of the literature, The Data Base for Advances in Information Systems, 35:4, Fall, s. 6-102.
  • Fjermestad J., Saitta J. A., 2005, A strategic management framework for IT outsourcing: A review of the literature and the development of a success factors model, Journal of Information Technology Case and Application Research, 7 (3), s. 42-60.
  • Lacity M., Khan S., Yan A., 2016, Review of the empirical business services sourcing literature: An update and future directions, Journal of Information Technology, w druku.
  • Lacity M., Khan S., Yan A., Willcocks L., 2010, A Review of the it outsourcing empirical literature and future research directions, Journal of Information Technology, vol. 25, 4, s. 395-433.
  • Lacity M., Solomon S., Yan A., Willcocks L., 2011, Business process outsourcing studies: A critical review and research directions, Journal of Information Technology, vol. 26, 4, s. 221-258.
  • Lioliou E., Zimmermann A., Willcocks L., Gao, L., 2014, Formal and relational governance in IT outsourcing: Substitution, complementarity and the role of the psychological contract, Information Systems Journal, 24(6), s. 503-535.
  • Mahnke V., Overby M., Vang J., 2005, Strategic outsourcing of IT services: Theoretical stocktaking and empirical challenges, Industry and Innovation, 12 (2), s. 1-49.
  • Mielczarek A., 2013a, Najtrudniej zacząć. Pierwsze kroki w outsourcingu procesów biznesowych, Przegląd Outsourcingowy, nr 4.
  • Mielczarek A., 2013b, Outsourcing siłą napędową polskiej gospodarki, Przegląd Outsourcingowy, nr 4.
  • Najnowsze wyniki badań Instytutu Outsourcingu,,najnowsze-wyniki-badan-instytutu-outsourcingu.html (3.12. 2013).
  • Oshri I., Kotlarski J., Willcocks L., 2011, The Handbook of Global Outsourcing and Offshoring, Second edition, Palgrave, London.
  • Oshri, I., Kotlarsky, J., Willcocks L., 2015, The Handbook of Global Outsourcing and Offshoring, Third edition, Palgrave, London.
  • Prahalad C.K., Krishnan M.S., 2010, Nowa era innowacji, Wydawnictwa Profesjonalne PWN, Warszawa.
  • Sobińska M., 2015, Przewodnik sourcingu IT, Wydawnictwo UE we Wrocławiu, Wrocław.
  • Sobińska M., 2016, Dojrzałość sourcingowa przedsiębiorstw w obszarze IT − wnioski z badań pilotażowych, artykuł w przygotowaniu, Zeszyty Naukowe UE w Katowicach.
  • Sobińska M., Willcocks L., 2015, Information technology outsourcing in Poland – management trends and performance, Strategic Outsourcing: An International Journal, SO-10-2015-0024.R2.
  • Willcocks L.P., Cullen S., Craig A., 2011, The Outsourcing Enterprise, Palgrave Macmillan, Basingstoke (UK).
  • Willcocks L., Lacity M., Craig A., 2015, South Africa’s BPO Service Advantage: Becoming Strategic in the Global Marketplace, Palgrave, London.
Document Type
Publication order reference
YADDA identifier
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.