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2016 | 5 (67) | 62-74

Article title

The role of internal change agent in developing the relationship between knowledge sharing and performance in virtual team


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The last decade has seen a distinct increase in the frequency of the appearance of virtual teams within contemporary organizations. As knowledge sharing within the virtual team leads to better team performance, a deeper understanding of enabling organizational capabilities is highly relevant to both researchers and managers. Therefore, in this paper we focus on the concept of "internal change agent support". More specifically, we use a qualitative research design to study the role of internal agent support within the relationship between knowledge sharing and virtual team performance. A theoretical model was built and verified by means of structural equation modelling (PLS-SEM). The authors found that internal change agent support has a moderating effect on relationship between knowledge sharing and the virtual team performance and the knowledge sharing within the virtual team influences positively virtual team performance. These results add to the emerging academic discussion on continuous change management within dispersed teams. Our findings are also relevant to managerial practice as they suggest how to facilitate the process of knowledge sharing in a team, thus improving its efficiency.






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  • The author holds a PhD in economics and is a full professor at Fulda University of Applied Sciences in Germany. Her research interests include international management, in particular distance leadership
  • The author hold a PhD in economics in management science discipline and is assistant professor at Jan Kochanowski University in Kielce. Her research interests include strategic management, in particular organizational learning, knowledge sharing and organizational capabilities.


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