Success factors and barriers to the effective debt collection process

• Authors: Łada Monika , Wejer-Kudełko Małgorzata
• Languages of publication: PL EN

Abstracts

EN

The paper analyses the problem of a debt collection process perceived from legal, economic and psychosociological perspective. The aim of this article is to present the key success factors and barriers to the effective debt collection process. The list of these factors is based on a conducted research among the companies operating on Polish market in business-to-business sector. According to the findings from the survey, it turned out that the most important changes are to be made especially in legal sphere but economic and psychosociological issues also need to be considered.

Keywords

EN

debt collection; effectiveness; process; success factors; barriers

• Publisher: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
• Journal: Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu
• Year: 2018
• Issue: 515
• Pages: 147-156

Contributors

author

Łada Monika

author

Wejer-Kudełko Małgorzata