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2012 | 1 | 2 | 148-159
Article title

PROCESS APPROACH TO THE EVALUATION OF INFORMATION SYSTEMS EFFECTIVENESS

Content
Title variants
Languages of publication
EN
Abstracts
EN
In the article the concept of using the process approach to assessing the effectiveness of information systems is presented. This method focuses on information systems supporting core business activities. An important feature of the concept is to extend the assessment of both the systems – the information system and the production system, which are linked together by a common process models.
Year
Volume
1
Issue
2
Pages
148-159
Physical description
Dates
published
2012
Contributors
  • Institute of Production Systems Organization, Faculty of Production Engineering, Warsaw University of Technology (PW)
  • Institute of Production Systems Organization, Faculty of Production Engineering, Warsaw University of Technology (PW)
References
  • Chajtman S. (1986) Systemy i procesy informacyjne, PWE, Warszawa Poland.
  • Davenport T. H., Short J. (1990) The New industrial engineering: information technology and business process redesign, Sloan Management Review.
  • Durlik I. (2004) Inżynieria Zarządzania cz. I, Strategia i projektowanie systemów produkcyjnych, Wydawnictwo Placet, Warszawa, Poland.
  • Guidance on the concept and use of the process approach for management systems Document: ISO/TC 176/SC 2/N544R3, October 2008, http://www.inlac.org/documentos/N544R3-Guidance-on-the-Concept-and-Use-of-the-Process-Approach.pdf, accessed 11.03.2012.
  • Lech P. (2007) Metodyka ekonomicznej oceny przedsięwzięć informatycznych, Wydawnictwo Uniwersytetu Gdańskiego, Gdańsk, Poland.
  • Niedzielska E. (1993) (red) Wstęp do informatyki, Państwowe Wydawnictwo Ekonomiczne, Warszawa, Poland.
  • Santarek K., Gębski J., Gładysz B., Obłuska I. (2011) Metoda obliczania zwrotu z inwestycji (ROI) przy projektach wdrożeniowych systemów klasy ERP, raport z badań w ramach projektu celowego nr 6ZR10 2008C/ 07128, IOSP PW, Warszawa, Poland.
  • Yates, J. (1984) Graphs as a managerial tool: a case study of Du Pont's use of graphs, 1904-1949. http://dspace.mit.edu/bitstream/handle/1721.1/48031/graphsasmanageri00yate.pdf?sequence=1, accessed 19 May 2012.
Document Type
Publication order reference
Identifiers
ISSN
2084-5537
YADDA identifier
bwmeta1.element.desklight-9ad699ea-8225-41c6-a17d-0326bd4919a9
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