PROCESS APPROACH TO THE EVALUATION OF INFORMATION SYSTEMS EFFECTIVENESS

• Authors: Krzysztof Santarek , Ilona Obłuska
• Languages of publication: EN

Abstracts

EN

In the article the concept of using the process approach to assessing the effectiveness of information systems is presented. This method focuses on information systems supporting core business activities. An important feature of the concept is to extend the assessment of both the systems – the information system and the production system, which are linked together by a common process models.

Keywords

EN

process approach; information system; economic effectiveness

• Publisher: Katedra Informatyki Szkoła Główna Gospodarstwa Wiejskiego w Warszawie
• Journal: Information Systems in Management
• Year: 2012
• Volume: 1
• Issue: 2
• Pages: 148-159

Dates

published

2012

Contributors

author

Krzysztof Santarek

• Institute of Production Systems Organization, Faculty of Production Engineering, Warsaw University of Technology (PW)

author

Ilona Obłuska

• Institute of Production Systems Organization, Faculty of Production Engineering, Warsaw University of Technology (PW)

References

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• Guidance on the concept and use of the process approach for management systems Document: ISO/TC 176/SC 2/N544R3, October 2008, http://www.inlac.org/documentos/N544R3-Guidance-on-the-Concept-and-Use-of-the-Process-Approach.pdf, accessed 11.03.2012.
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Identifiers

ISSN

2084-5537