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2018 | 1 | 41-46

Article title

Process mapping: a tool to foster intra- and inter-organizational coordination in primary care

Content

Title variants

Languages of publication

EN

Abstracts

Contributors

References

  • Macris A, Papakonstantinou D, Malamateniou F, et al. Using ontology-based knowledge networks for user training in managing healthcare processes. Int J Technology Management 2009; 47(1/2/3): 5–21.
  • Zacarias M, Caetano A, Pinto S, et al. Modeling Organizations: The “Operating Systems” metaphor. 2005. Available from URL: http://www.inesc-id.pt/ficheiros/publicacoes/2425.pdf.
  • Salimifard K, Hosseini S, Moradi M. Improving Emergency Department Processes Using Coloured Petri Nets. In: Moldt D, ed. International Workshop on Modeling and Business Environments (ModBE’13); June 24; Milano, Italy; 2013: 335–349.
  • Von Rutte R. Managing processes. The TQM Magazine 1990; 2(6), doi: doi.org/10.1108/EUM0000000003053.
  • Santos C, Ferreira C, Tribolet J. Modelação e verificação formal de processos de negócio em ambiente hospitalar. 7ª Conferência da Associação Portuguesa de Sistemas de Informação. Universidade de Aveiro; 2007 (in Portuguese).
  • Tribolet J, Macedo P. Modelação de processos de produção em engenharia organizacional. 5º Conferência da Associação Portuguesa de Sistemas de Informação. Lisboa; 2004 (in Portuguese).
  • Aalst W, Hee K. Workflow management models, methods and systems. Cambridge (MA): The Mit Press; 2002
  • Villela C. Mapeamento de processos como ferramenta de reestruturação e aprendizado organizacional. Florianopolis: Universidade Federal de Santa Catarina; 2000 (in Portuguese).
  • Hindle J. Understanding business processes. Health Manpow Manage 1997; 23(4–5): 181–183.
  • Prickett P. A Petri-net based machine tool maintenance management system. Industrial Management & Data Systems 1997; 97(4):143–149, doi: https://doi.org/10.1108/02635579710173211.
  • Dallavalle de Pádua S, Yoshizawa da Silva A, Porto A, et al. O potencial das redes de Petri em modelagem e análise de processos de negócio. Gestão & Produção 2004: 11(1): 109–119 (in Portuguese)
  • Yin R. Case study research: Design and methods. 2nd ed. Beverly Hills (CA): Sage Publishing; 1994..

Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.desklight-ac65d061-2c6a-4eca-a37f-5ebbc69f303b
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