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2016 | 3(14) | 65-76 (12)

Article title

ORIENTACJA RYNKOWA W DOBRYM WSPÓŁRZĄDZENIU MIASTEM W PERSPEKTYWIE URZĘDNIKÓW SAMORZĄDOWYCH

Content

Title variants

EN
MARKET ORIENTATION IN THE CITY GOOD GOVERNANCE IN THE PERSPECTIVE OF THE LOCAL GOVERNMENT OFFICIALS

Languages of publication

PL

Abstracts

EN
The scope of the paper is to analyse the model of public governance by the application of the concept of market orientation. The author posits a new approach in resolving the problem of the assessment and evaluation of territorial government practices in the area of urban governance. The research was carried out in 8 large Polish cities and concentrated on the processes with regards to the improvement of the attractiveness of the city for external users such as: investors, tourists and potential students. The competitive nature of these processes as well as the necessity to take concerted actions with non-governmental and private partners set boundaries for a simultaneous analysis of market orientation on the one hand and collaborative governance on the other. The process of data collection comprised content analysis, in-depth interviews, an on-line survey and the mystery client method. Based on information acquired during research process the author assumes local administra-tion to follow a middle path between two models of public management: new public man-agement and new public governance with the aforementioned in the ascendency. The com-ponents of market orientation were visible in managerial practices of the cities concerned: public managers acknowledge the necessity to acquire intelligence with regard to users’ needs, undertake activities in order to coordinate efforts in the area of satisfying these needs, and attempts to monitor the results of these actions.

Year

Issue

Pages

65-76 (12)

Physical description

Contributors

  • Katedra Marketingu Międzynarodowego i Dystrybucji Wydziału Studiów Mię-dzynarodowych i Politologicznych Uniwersytetu Łódzkiego, ul. Narutowicza nr 59a, 90-131 Łódź, e-mail: j_anders@uni.lodz.pl

References

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Document Type

Publication order reference

Identifiers

YADDA identifier

bwmeta1.element.desklight-ad5c75b3-8445-4a5e-bf24-34df58041403
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