New Southern European intercultural societies: a challenge for their social services in a time of crises
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This paper tackles the topic of social services, both public and private, used for the integration of immigrants in the case of the Basque Country. Firstly, some data of inflows to that Spanish region and the legal aspects in migration policies and programmes fostered for the integration of immigrants are shown. Secondly, the analysis that explores the social services and devices provided from the public sphere and from the social organizations concerning the integration of international migrants is performed. For this purpose, a research survey was carried out with an empirical study from a methodological design for document analysis and legislation. Qualitative techniques were applied to different agents and institutions involved in policy-making and public services for the integration of foreign-born residents at the level of the Basque Country including social workers at basic social services and civil society institutions and associations related to the immigrant population. The results are intended to draw conclusions and suggestions for the improvement and enrichment of the intervention with migrant population in intercultural European societies in time of reconfigurations.
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