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2017 | 13 | 140-151

Article title

Employment counselling: what works for disadvantaged people


Title variants

Doradztwo zawodowe dla osób długotrwale bezrobotnych

Languages of publication



The research aimed at identifying the ‘active ingredients’ in effective help for disadvantaged people in finding sustainable employment. A survey of over 200 research studies and papers was undertaken, giving priority to the randomised controlled trials (RCT) and independent studies. Parallel findings from good quality research in the field of psychology, interpersonal counselling and motivation were introduced. The quality of relationship between counsellor and unemployed client was found to be the most significant factor in successful support, and detailed descriptions of relevant counselling skills and behaviours are available. Methods that build self-efficacy enhance job selection, search, competition and job-keeping skills among clients. Direct contact with employers provides useful information on vacancies and job tasks and can help overcome prejudice. Programme design can influence outcomes positively or negatively. The research has been developed as a curriculum for skills of employment counsellors.
Podjęte badania w projekcie Skills Training for Effective Practice miały na celu określenie „aktywnych form” skutecznej pomocy osobom długotrwale bezrobotnym w poszukiwaniu zatrudnienia. Przeanalizowano ponad 200 badań i opracowań badawczych, które miały pierwszeństwo przed randomizowanymi badaniami kontrolowanymi (RCT) i badaniami niezależnymi. Wzięto także pod uwagę wnioski z badań w dziedzinie psychologii, doradztwa interpersonalnego i motywacji. Najważniejszym czynnikiem pomyślnego wsparcia okazała się jakość relacji między doradcą a bezrobotnym, a także szczegółowe opisy odpowiednich umiejętności i zachowań doradcy. Metody budowania własnej skuteczności zwiększają wybór stanowiska, wyszukiwania, konkurencji i umie jętności utrzymywania stanowiska wśród klientów. Bezpośredni kontakt z pracodawcami dostarcza użytecznych informacji na temat istniejących wakatów i zadań związanych z pracą oraz może pomóc w przezwyciężeniu uprzedzeń. Schemat programu może wpływać pozytywnie lub negatywnie na wyniki. Badania zostały opracowane jako program nauczania umiejętności doradców ds. zatrudnienia.






Physical description


  • BA Cantab Bachelor of Arts Cambridge University; PVRA Professional Member of the Vocational Rehabilitation Association; FIEP Fellow of the Institute of Employability Professionals
  • C. Psychol Chartered Psychologist; C.Sci Chartered Scientist, AFBPS Associate Fellow of the British Psychological Society, Registered Occupational Psychologist


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Document Type

Publication order reference


YADDA identifier

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