Information systems for knowledge workers support

• Authors: Mariia Rizun
• Languages of publication: EN

Abstracts

EN

The paper is dedicated to the Knowledge Management Information Systems (KMIS) as support tools for knowledge workers (KWs) activities. The general aim of the paper is to analyze the currently used systems and find out whether they meet all the requirements of KWs in the Knowledge Management (KM) process. To clarify the subjects of the research, the notions KWs and KMIS are presented in the form of concept maps. To specify the demands of KWs as for the software tools that assist them in the process of KM, the typology of KWs tasks was developed. Operation of the KMIS is examined from the point of view of their compatibility with the tasks and actions performed by KWs – in order to enhance functionality of the existing systems. The systems are divided into groups, each of them matched with a particular KM task. A case study of the open-source platform Moodle is given as a justification of the fact that support quality of KMIS presently requires improvements

Keywords

EN

knowledge management; knowledge worker; knowledge action; Knowledge Management Information System

• Publisher: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
• Journal: Informatyka Ekonomiczna
• Year: 2017
• Issue: 4(46)
• Pages: 121-130

Contributors

author

Mariia Rizun