PL EN


2015 | 42 | 1(11) CO-PRODUCTION – A DESIRABLE CHOICE OR AN INEVITABLE NECESSITY | 2-8
Article title

CO-PRODUCTION AS A SOCIAL AND GOVERNANCE INNOVATION IN PUBLIC SERVICES

Authors
Selected contents from this journal
Title variants
Languages of publication
EN
Abstracts
The OECD considers co-production an important social innovation. This paper discusses alternative definitions of innovation, since traditional definitions, employed by economists for industry and manufacture, do not fit well with public service provision. It then presents some definitions of co-production, discusses the relationship between staff and their clients, and asks whether co-production is based on individual acts, collective action or both. It briefly discusses several factors that can contribute to making coproduction more sustainable. This paper concludes that governments should develop more flexible, service specific and organization specific approaches for promoting co-production, rather than looking for simple “one size fits all” solutions to the challenges facing public service delivery in the 21st Century, particularly for enduring welfare services. Finally, it recommends more research to promote sustainable co-production.
Contributors
  • Ersta Sköndal Högskola, Sweden
References
  • Alcock P. (2010), Building Big Society: A new policy environment for the third sector in England, “Voluntary Sector Review”, Vol. 1, Issue 3, p. 379–389.
  • Alford J. (2002), Why do Public Sector Clients Co-Produce? Towards a Contingency Theory, “Administration & Society”, Vol. 34, Issue 1, p. 32–56.
  • Alford J. (2009), Engaging Public Sector Clients. From Service Delivery to Co-production, Palgrave Macmillian, Houndmills, New York.
  • Bureau of European Policy Advisers (2010), Empowering people, driving change: Social innovation in the European Union, European Commission, Bruxelles.
  • Bovaird T., (2007), Beyond Engagement & Participation: User & Community Co-Production of Public Services, “Public Administration Review”, Vol. 67, Issue 5, p. 846–860.
  • Brandsen T. (2012), Social Innovation, EMES Ph.D. Summer School, Trento.
  • Brandsen T. (2014), The Wilco Project: A Summary of the findings, 2010–2014, EMES, Brussels.
  • Hartley J. (2005), Innovation in Governance and Public Services: Past and Present, “Public Money & Management”, Vol. 25, Issue 1, p. 27–34.
  • Hinz V., Ingerfurth S. (2013), Does Ownership Matter under Challenging Condi­tions? On the relationship between organizational entrepreneurship and performance in the health care sector, “Public Management Review”, Vol. 15, Issue 7, p. 969–991.
  • Miles J. (2005), Innovation in Services, in: J. Fagerbery, D. Mowery, R.N. Nelson (eds.), The Oxford Handbook of Innovation, Oxford University Press, Oxford.
  • Moore M., Hartley J., 2012, Innovations in Governance, in: S.P Osborne (ed.), The New Public Governance? Emerging perspectives on the theory and practice of public governance, Routledge, London, New York.
  • OECD (2011), Together for Better Public Services. Partnering with citizens and civil society, Paris: OECD.
  • Osborne S. P. (2006), The New Public Governance, Public Management Review, Vol. 8, Issue 3, p. 377–387.
  • Osborne S. P. (2010), The (New) Public Governance: A suitable case for treatment?, in: S.P. Osborne (ed.), The New Public Governance? Emerging perspectives on the theory and practice of public governance, Routledge, London, New York.
  • Osborne S.P, Brown K. (2005), Managing Change and Innovation in Public Service Organizations, Routledge, London, New York.
  • Osborne S.P., Radnor Z., Nasi G. (2013), A new theory for public service management? Towards a (public) service dominant approach, “American Review of Public Administration Review”, Vol. 43, Issue 2, p. 135–158.
  • Ostrom E. (1999), Crossing the Great Divide: Coproduction, Synergy, and Development, in: M.D. McGinnis. (ed.), Polycentric Governance and Development. Readings from the Work­shop in Political Theory and Policy Analysis, Michigan Press, Ann Arbor.
  • Ostrom E. (2000), Crowding out citizenship, “Scandinavian Political Studies”, Vol. 23, Issue 1, p. 1–16.
  • Ostrom E. (2009), Social Cooperation in Collective-Action Situations, in: H.J. Rösner, F. Schulz-Nieswandt, Neue Kölner Genossenschaftswissenschaft, Cologne.
  • Parks R. B., Baker P. C., Kiser L., Oakerson R., Ostrom E., Ostrom V., Perry S. L., Vandivort M. B., Whitaker G.. P., Wilson R. (1981), Consumers as Co-Producers of Public Services: Some Economic and Institutional Considerations, “Policy Studies Journal”, Vol. 9, Issue 7, p. 1001–1011.
  • Pestoff V. (1998), Beyond the Market and State. Civil democracy & social enterprises in a welfare society, Ashgate, Aldershot.
  • Pestoff V. (2006), Citizens as Co-Producers of Welfare Services: preschool services in eight European countries, “Public Management Review”, Vol. 8 Issue 4, p. 503–520.
  • Pestoff V. (2008), A Democratic Architecture for the Welfare State: Promoting citizen participation, the third sector and co-production, Routledge, London, New York.
  • Pestoff V. (2009), Towards a Paradigm of Democratic Participation: Citizen Participation and Co-Production of Personal Social Services, Annals of Public & Co-operative Economics, Vol. 80, Issue 2, p. 197–224.
  • Pestoff V. (2012), Co-Production and Third Sector Social Services in Europe, in: V. Pestoff, T. Brandsen, B. Verschuere (eds.), New Public Governance, the Third Sector and Co-production, Routledge, New York, Abingdon, p. 13–34.
  • Pestoff V. (2013), Collective Action and the Sustainability of Co-Production, “Public Management Review”, Vol. 16, Issue 3, p. 383–401.
  • Pestoff V. (2014), Hybridity, Co-production and Third Sector Social Services in Europe, American Behavioral Scientists, DOI: 10.1177/00027642145334670.
  • Pestoff V., Vamstad J. (2014), Enriching Work Environment in the Welfare Service Sector: the Case of Social Enterprises in Swedish Childcare, “Annals of Public and Co-operative Economics”, Vol. 85, Issue 3, p. 353–370.
  • Poocharoen O-o., Tang B. (2012), Co-production, Collaboration, Networks – Convergence Theory, Budapest: paper pre­sented at the Budapest Sem­i­nar on Co-production in Pub­lic Ser­vices, Novem­ber, 2012.
  • Porter D. (2012), Co-production and Network Structures in Public Education, in: V. Pestoff, T. Brandsen, B. Verschuere (eds.), New Public Governance, the Third Sector & Co-Production, Routledge, London, New York.
  • Rich C. (1981), Interaction of voluntary and governmental sectors: towards an understanding of co-production of municipal service, “Administration & Society”, Vol. 13, p. 59–76.
  • Rogers E. M. (1995), Diffusion of Innovation, Free Press , New York.
  • Salge T., Vera A. (2009), Hospital Innovativeness and Organizational Performance: Evidence from English Public Acute Care, “Health Care Management Review”, Vol. 34, Issue1, p. 54–67.
  • Taylor M. (2011), Community organizing and the Big Society: is Saul Alinisky turning in his grave?, “Voluntary Sector Review”, Vol. 3, Issue 3, p. 299–328.
  • Vamstad J. (2007), Governing Welfare: The Third Sector and the Challenges to the Swedish Welfare State, Ph.D. Thesis, No. 37, Östersund.
  • Vamstad J. (2012), Co-Production and Service Quality: A New Perspective on the Swedish Welfare State, Pestoff V., Brandsen T., Verscheure V. (eds), New Public Governance, the Third Sector and Co-Production, Routledge, London, New York.
  • Verschuere B., Brandsen T., Pestoff V. (2012), Co-production: The State of the Art in Research and the Future Agenda, “Voluntas”, Vol. 23, Issue 4, p. 1083–1101.
  • Vidal I. (2013), Governance of Social Enterprises as Producers of Public Services, in: P. Valkama, S. Bailey, A-V. Anttiroiko (eds.), Organisational Innovation in Public Services. Forms and Governance, Palgrave, New York, London.
  • Voorberg W., Bekkers V., Tummers L. (2013), From public innovation to social innovation in the public sector: a literature review of relevant drivers and barriers, Erasmus University Rotterdam, LIPSE Project paper, Rotterdam.
  • Walker R.V. (2014), Internal and External Antecedents of Process Innovation: A review and extension, “Public Management Review”, Vol. 16, Issue 1, p. 21–44.
  • Wood V.R., Bhuian S., Kiecker P. (2000), Market Orientation and Organizational Performance in Not-for-profit Hospitals, “Jour­al of Busi­ess Research”, Vol. 48, Issue 3, p. 213–26.
Document Type
Publication order reference
Identifiers
YADDA identifier
bwmeta1.element.desklight-ca396699-5790-458c-8f33-c95f17b90429
JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page.