Cross-cultural communication in nursing. A comparative study of nursing students from Poland, Turkey and Hungary

• Authors: Lesińska-Sawicka Małgorzata , Grochulska Agnieszka , Żółtańska Joanna , Papp Katalin

Title variants

PL

Komunikacja międzykulturowa w wielokulturowym pielęgniarstwie. Studium porównawcze opinii studentów pielęgniarstwa z Polski, Turcji i Węgier

Abstracts

EN

Aim. The goal of this study was to show the opinions of nursing students concerning the most frequent difficulties in establishing effective communication with patients from other cultures. Material and Methods. This cross-sectional study involved 354 first-year nursing students from five schools in Turkey, Poland and Hungary. It was based on a questionnaire developed by one of the authors. Results. The respondents considered the familiarity with the language, overcoming the fear of cultural otherness and speaking slowly and clearly without the knowledge of medical jargon as the most crucial elements of effective communication with patients. Conclusion. Although the students are open to establishing relationships based on communication with patients representing different cultures and faiths and understand the importance of the process, they need to be adequately prepared for cross-cultural interactions.

PL

Cel. Celem badania było ukazanie opinii studentów pielęgniarstwa na temat najczęściej występujących trudności w nawiązaniu skutecznej komunikacji oraz wskazanie postaw, umiejętności i wiedzy niezbędnych w interakcjach z pacjentem odmiennym kulturowo. Materiał i metoda. W badaniu wzięło udział 354 studentów pierwszego roku z pięciu szkół w Turcji, Polsce i na Węgrzech. Przekrojowe badanie zostało oparte na kwestionariuszu opracowanym przez jedną z autorek. Wyniki. W nawiązaniu skutecznej komunikacji podkreślano znajomość języka i mówienie wolno, bez żargonu medycznego. Czynnikiem najważniejszym w podejściu do pacjenta odmiennego kulturowo są przezwyciężanie postawy etnocentrycznej, uprzedzeń, stereotypów oraz postawa poszanowania siebie i drugiego człowieka, wśród umiejętności ważne są otwartość w stosunku do innych kultur. Stwierdzono różnice pomiędzy poszczególnymi krajami. Wnioski. Mimo iż studenci zwracają uwagę na wagę komunikacji w relacji z pacjentem odmiennym kulturowo i wykazują do niej gotowość, wymagają przygotowania do wejścia w interakcje międzykulturowe

Keywords

EN

nursing students; nurse education; cross-cultural communication; multiculturalism; cultural competence

PL

studenci pielęgniarstwa; edukacja pielęgniarska; komunikacja międzykulturowa; wielokulturowość,; kompetencje

• Publisher: Państwowa Wyższa Szkoła Zawodowa im. Witelona w Legnicy
• Journal: Zeszyty Naukowe Państwowej Wyższej Szkoły Zawodowej im. Witelona w Legnicy
• Year: 2019
• Issue: 1(30)

Dates

published

2019-01-10

Contributors

author

Lesińska-Sawicka Małgorzata

author

Grochulska Agnieszka

author

Żółtańska Joanna

author

Papp Katalin

References

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Identifiers

ISSN

1896-8333